Customer Testimonials

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DealerRater Oct 21, 2021

Jared and the service department are always so helpful and knowledgeable!! Friendliest service center around!!

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DealerRater Oct 20, 2021

Excellent service from friendly people. It was a pleasure having my service performed at Sierra Toyota.

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Google Oct 19, 2021

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DealerRater Oct 19, 2021

Great experience working with Jeff! He had great communication throughout the whole process and made it very easy. Julie was wonderful with assisting with the purchase. Very personable and checked in with us throughout the process.

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DealerRater Oct 18, 2021

The service manager Umberto went over and above to take care of my issue. Thanks

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Google Oct 18, 2021

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Google Oct 16, 2021

Great,

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DealerRater Oct 15, 2021

They fixed my tire you always take care of my car. Thank you. Norma. Enham

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DealerRater Oct 15, 2021

Eric Morales did a fantastic job in helping me get a good value on my trade in and helping me pick out a new 2022 Camry Hybrid. He is a very positive and down to earth professional. I would highly recommend him to anyone looking for a new Toyota.

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Google Oct 15, 2021

Very good place to do business with.

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DealerRater Oct 14, 2021

Great service and friendly customer service. Work was done on time. Mark is a wonderful service writer

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DealerRater Oct 14, 2021

Each time I visited this dealership everyone was most helpful. Ryn, my salesman, was extremely helpful and he worked with me till the price was right.

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Google Oct 13, 2021

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DealerRater Oct 13, 2021

Julie H. helped us get a awesome Jeep Compass. The process was quick and easy. We did not feel like we were being hassled

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Google Oct 13, 2021

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DealerRater Oct 13, 2021

They were awesome and helped me with my problem- even though it had nothing to do with my previous service I had performed.

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DealerRater Oct 12, 2021

Great salesman who explains details about the vehicle before I asked. Lynn offered his service for any questions, any time!

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DealerRater Oct 12, 2021

My husband and I just stopped by to check the size and the interior of the RAV4. First time at this dealership!! We NEVER buy pre-owned vehicles so I am shocked that we now own a 2019 RAV4!! Easiest transaction ever!

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DealerRater Oct 11, 2021

They were awesome with scheduling, the service, and then assisting me when I had some follow up issues. Fully satisfied and will be a return customer. Jared Pangus was absolutely amazing!

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DealerRater Oct 11, 2021

Service dept has excellent customer service. Scheduled appointment is always on time. Thorough service job!

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DealerRater Oct 11, 2021

Always helpful and kind. Occasional scheduling issues but will work with you to accommodate your schedule.

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DealerRater Oct 10, 2021

Mark, in service, was very helpful in servicing my Highlander. He got me the best price for a new battery, had it installed, and an oil change all for less than what I expected just the battery to be! He wanted to make sure my car was ready for a long trip I was taking. I'm confident that it'll get me across the country with no problems.

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DealerRater Oct 10, 2021

So far so good! We have not been disappointed yet with any of the service we have received from Toyota.

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DealerRater Oct 10, 2021

Very professional. Took their time to get everything done correctly. Offered shuttle service and very accommodating.

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DealerRater Oct 9, 2021

Always clear communication and great service . Adam handled the transaction. Thank you for the great advise. Adam answered the phone just at closing . It really saved me with the suggestions he gave us . Thx Adam!

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Google Oct 9, 2021

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Google Oct 9, 2021

Service performed, including a recall for vehicle done promptly as promised. Have used them before and pleased with care each time.

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DealerRater Oct 9, 2021

Took my truck in for diagnostic bc gas gauge stopped working. The problem was found, replacement part ordered & I was called the very next morning. Dropped off my truck @ 1:00 and @ 2:17 it was ready for me!! These guys are very kind, respectful and efficient!! I’ve had no bad experiences with this dealership! Awesome 👏🏼 👏🏼👏🏼!! THANK YOU, Jared, Adam and SIERRA TOYOTA! I appreciate you!

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DealerRater Oct 9, 2021

Very nice, helped me with my order and got my order to me fast ty

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Google Oct 9, 2021

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DealerRater Oct 9, 2021

Great service. Everything was done properly. I have always been Very happy with the service dept

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DealerRater Oct 8, 2021

I love Sierra Toyota! They give a great value, their prices are very reasonable and they are always kind and welcoming to see you !

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DealerRater Oct 8, 2021

Great service experience. As usual the service was prompt, professional and very cooperative. I will return when service is needed

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DealerRater Oct 8, 2021

Thanks for opening the door. I am somewhat disabled and appreciate your help. The car service was excellent.

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Google Oct 6, 2021

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DealerRater Oct 6, 2021

They were very efficient and professional. Everyone was very friendly and we were very pleased with the service.

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Google Oct 5, 2021

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DealerRater Oct 4, 2021

Great service from both Humberto and the mechanic. Very pleased with them both. Also, the parts department has always come through for me. I get everything I need, along with prompt delivery of parts.

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DealerRater Oct 4, 2021

I’m very happy with my service , I will be back for the next service

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DealerRater Oct 4, 2021

Great experience! Easy buying process. Eric Morales, is the man to see, who knows cars.

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DealerRater Oct 4, 2021

Fast, easy to get service, call us on recalls, Humberto and crew are the best

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Google Oct 2, 2021

I am always happy with the services at Sierra Toyota. Best employees anywhere.

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DealerRater Oct 2, 2021

They went over the top, to help find us a RAV4. Both Eric and Julie went out of their way to help. They gave us an amazing deal on our trade in while making the car buying process easy.

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DealerRater Oct 2, 2021

My service rep took good care of us. I believe this name was Ramon good news. Bad news is I was forced to wait over a week for a appointment which makes very unhappy when I bought the car from you because your local

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DealerRater Oct 2, 2021

Have always liked their service departments friendly staff. They are easy to work with and communicate with customers.

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Google Oct 2, 2021

Humberto always goes out of his way to provide professional service.

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Google Oct 1, 2021

Repaired recall item. Prompt professional

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DealerRater Oct 1, 2021

Extremely friendly, efficient and easy to comunicate with. Would not hesitate to reccomend it to others.

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Google Oct 1, 2021

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DealerRater Oct 1, 2021

I would recommend sierra Toyota. The service department is good everyone is friendly and courteous

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Google Oct 1, 2021

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DealerRater Oct 1, 2021

It is always great having my car serviced in Toyota. Everyone is great in dealing with customers!

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Google Sep 30, 2021

My Prius had a starting problem. The crew finally called Toyota to figure out why it had this intermittent issue....it turned out to be the regular, not hybrid, battery and an electrical harness. Problem fixed and I don't have to buy a new car. Thank you Sierra Toyota!

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Google Sep 30, 2021

I would recommend sierra Toyota

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Google Sep 29, 2021

Sierra Toyota has always been top of the line with their service. Always professional and timely in getting you in and out. Very pleased and highly recommend them to anyone looking for vehicle services. Thank you

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DealerRater Sep 29, 2021

They did a great job checking everything and giving final results. Outstanding job preferences today

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DealerRater Sep 28, 2021

Great customer service as usual from Humberto! I think the requirement for 15 words is very annoying!!!

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DealerRater Sep 28, 2021

It would be nice if the young lady at the service desk was a little more friendlier.

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DealerRater Sep 28, 2021

Mark Retherford and his mechanic employees gave me the BEST possible service during a recent severe issue I had which necessitated a complete engine replacement (not a Toyota engine issue. I hit something in the road.) They jumped on my job and went far beyond what I felt was normal to get me fixed and on the road. I simply cannot say enough for them. All I can offer is a heartfelt Thank You!

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DealerRater Sep 28, 2021

Wonderful service and maintenance. Friendly, patient and very helpful with my Rav4.. Sierra Toyota SV Arizona

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DealerRater Sep 27, 2021

I had a great experience, very professional and friendly staff. Service was done at a timely manner. I only trust Sierra Toyota with vehicles! Forever Customer!

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Google Sep 27, 2021

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Google Sep 27, 2021

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DealerRater Sep 27, 2021

The service department employees are so nice and helpful. They go out of their way to assist with whatever I need. They are knowledgeable about many quick fixes to automobile software and can take care of the issue very quickly. i really enjoy doing business with Sierra Toyota.

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DealerRater Sep 27, 2021

I brought my 2007 Toyota Sienna in for recall service. Sierra Vista Toyota fixed all the issues and even steam cleaned the engine.

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DealerRater Sep 25, 2021

Very friendly and welcoming, explained the service and completed it in the estimated time! Thanks

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Google Sep 25, 2021

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DealerRater Sep 25, 2021

The people were quick, knowledgeable, and pleasant to work with. The work on the vehicle was well done

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DealerRater Sep 25, 2021

My experience at Sierra Toyota was a wonderful experience. Marvin was excellent in helping me find what I was looking for. The day I was able to purchase the car, Marvin took me through every step of how the car functioned. Scott helped with the financial details. Jared set me up with an appointment to have a special coating applied to my RAV4. I did not experience one negative thing during the purchase of my vehicle. I will not hesitate, to refer anyone seeking to buy a vehicle, to Sierra Toyota and Marvin Morris in the future.

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Google Sep 25, 2021

Love Toyota, young lady took care of me like she would with her mother, thank you so much.

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DealerRater Sep 25, 2021

My appointment was scheduled when I wanted and quickly, the service was efficient and I was on my way quickly

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DealerRater Sep 25, 2021

I have always had the best service here. Been coming for 15 years. The best!

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DealerRater Sep 24, 2021

Sierra Toyota is a casual no pressure dealership. This was the second vehicle that I have purchases from this dealer. My first experience was quite pleasant so I had no problem returning for a second purchase. My salesman Lynn was knowledgeable and both my wife and I enjoyed his assistance in purchasing our new Toyota Camry Hybrid.

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Google Sep 24, 2021

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DealerRater Sep 24, 2021

Easy maintenance appointment as usual. Took about the time they said it would. Everyone polite and courteous. Love their service department.

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DealerRater Sep 23, 2021

On time, courteous, professional, and do exactly what they say. This is the best auto dealership with whom I have ever done business

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DealerRater Sep 23, 2021

The service department was excellent!! Went the extra mile to take care of me. They were super!!

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Google Sep 23, 2021

Thorough diagnosis of a battery issue.

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DealerRater Sep 22, 2021

Sold our 2015 Hyundai Sonata. Quick, painless, fair, and honest. Great experience! Would recommend this dealer to anyone!

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DealerRater Sep 22, 2021

the salesman I worked with was Marvin. He was a great salesman! The whole experience was great.

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DealerRater Sep 21, 2021

We dealt with sales person Jeff Bennett and he was such a pleasure to deal with …we will certainly go back again!

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DealerRater Sep 20, 2021

Obviously purchasing a new vehicle is quite a challange due to supply issues. I spent the last 6 months communicating with about 8 dealerships around AZ. Some dealerships were a complete joke to try to work with(no replies, or calls, just spam) while a couple dealerships were easy to communicate with. Sierra was the only dealer that was actually willing to get the specific truck that I wanted. They also were willing to go down to a better price than the other dealers and also were willing to skip the typical dealer add-on stuff that I didn't want. Julie was ...

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DealerRater Sep 20, 2021

I had a wonderful experience with Lynn Burns there! He ordered me exactly what tacoma I wanted, made sure everything was agreed upon, and when I arrived, I signed a few things and just drove off. There was absolutely no point when I felt like I was being taken advantage of, and it was the best possible experience buying a new car! I was treated badly at other dealerships in pheonix and tucson, and it was like night compared to the amazing service at sierra toyota! I talked to a lot of different salesman across the toyota dealerships, and im ...

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Google Sep 20, 2021

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DealerRater Sep 20, 2021

Well it was really convenient like going to a fast food restaurant. The car wash coupon was nice

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Google Sep 20, 2021

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DealerRater Sep 19, 2021

The best. Lynn Burns. Low key. Friendly. No pressure. Helpful. Kind. Fun to be a car dealership Never thought I’d say that Even my Service Advidor. Sr Pena is tops Keep it up guys Thx again Lynn for making it happen Sincerely Steve Vos. 2021 RAV4 Hybrid XSE

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DealerRater Sep 19, 2021

I was looking for a Tacoma and I searched dealerships from California to Texas for the truck. After not having any luck anywhere else, I called Sierra Toyota as a last resort effort, only because I heard from a buddy that he had a bad experience there. After working with Eric, I have no idea what my buddy was talking about. We sat down and ordered the new truck with all of the features that I wanted. It was a very simple and pleasant process. I only waited 8 weeks for the truck to come in. This was great considering I ...

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Google Sep 18, 2021

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DealerRater Sep 18, 2021

Lynn was amazing. The entire team was. They got me my dream car!! The car wasn’t in stock and Lynn made to search until he can find the perfect one for me. It was worth the wait and would recommend him to anyone.

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Google Sep 18, 2021

The service was great. Mark was informative regarding the parts that were needed to improve the efficiency of the car.

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DealerRater Sep 18, 2021

I, Steve Vos finally found vehicle available I was looking for thru my home time Toyota dealer. A new RAV4 hybrid XSE from Sierra Toyota. I didnt know a deposit would guarantee Me getting the vehicle inbound from I don’t know where. Someone else got the vehicle who did put a deposit down But Product Specialist Lynn Burns at Sierra Toyota ordered a vehicle for me to be assembled in Georgetown KY first week in September. This time I put deposit down. Lo and behold. The assembly plant shut down due to chip and semi conductor shortage. No idea ...

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DealerRater Sep 17, 2021

I have purchased two vehicles from Sierra Toyota in the last 27 years and all the experiences were fine. I have had very infrequent service over the years but they have been fine also.

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Google Sep 17, 2021

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DealerRater Sep 17, 2021

Swift, professional, effective service to my 2021 Camry, offered with a smile and large cup of good coffee. Thank you.

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DealerRater Sep 17, 2021

Excellent work and customer service. The team worked to make sure my Prius will be safe and that I was comfortable while waiting for the major service.

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DealerRater Sep 17, 2021

Humberto did a great job assisting me and took time to listen to my issues!!

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DealerRater Sep 17, 2021

We have been working with Frank, at Sierra Toyota, for over 3 years now. We would stop in and talk to him about our dream truck, when we were having our Camry's serviced. He knew the timing wasn't right. As we were trying to get pregnant and buy our home.. He was always an absolutely no pressure salesman. Which we appreciate and kept us coming back and asking for Frank! After buying a house and having our baby, we came back to Frank! We can't thank him enough for the amazing customer service, knowledge and patience. I will ...

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Google Sep 16, 2021

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DealerRater Sep 16, 2021

Eric was personable, knowledgeable and made the entire process pleasurable I had two cars to trade in and wanted a new Prius to take their place . He found me a 2022 model on the boat coming to the U. S. I received top dollar for my low-mileage Avalon and Prius and he let me know as soon as my new Prius was in, guided me through extended warranty options, and ordered floor mats for the new Prius. This is the 4th or 5th time we have purchased a new car from this dealer and have always been happy with our service. ...

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