Customer Testimonials


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DealerRater Oct 16, 2024

Mayra was amazing, from start to finish. She kept us updated on everything. She listened to everything we wanted and got we got exactly that! She made the buying process easy, and comfortable.

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DealerRater Oct 14, 2024

Ry'n & Eric have been phenomenal from the start. I've had multiple conversations with them over the last several months and they were so informative and really gave me the time to carefully choose my next vehicle. Cannot speak enough praise for these guys! Thank you so much!

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Google Oct 13, 2024

My experience with Sierria Toyota was an excellent one. I was in the market for a used vehicle and my neighbor recommended that I try Sierria Toyota. The atmosphere was very relaxed and Ry'n was the ultimate professional. My first choice for a vehicle, unfortunately was not available at the time, but later that day I received a call from Ry'n informing me that it had become available. The next day I returned and purchased a 2016 Honda Fit. From start to finish, this was one of the best experiences I have had purchasing a vehicle from a car ...

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Google Oct 13, 2024

Purchasing a vehicle through Sierra Toyota was a fantastic experience. I highly recommend Sierra Toyota.

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DealerRater Oct 13, 2024

Welcoming and attentive as well as patient with my questioning. Clean attractive interior and quiet...no loud obnoxious music.

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DealerRater Oct 11, 2024

I appreciate so much the patience and support I was given to make my truck purchase pain free and enjoyable!

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Google Oct 10, 2024

So helpful

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DealerRater Oct 9, 2024

The dealership was friendly and organized. We were late arriving from our scheduled time but did appreciate that there was no hard sell on any extended warranties and that the paperwork was finished in about 30 minutes. Also appreciate that requests such as window tinting on the vehicles were done by Eric Morales in advance of pickup. The ceramic window tinting recommended by him is amazing. Even with limited time he provided the most important aspects of hooking up our phones to the vehicles and showing most important options on the vehicle.

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DealerRater Oct 7, 2024

Eric made the purchase of our new Outlander a comfortable experience. We would use this dealership again.

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DealerRater Oct 6, 2024

This is a good dealership to do business with. Mayra and Julie were very friendly and helpful to deal with. This was my best experience ever buying a vehicle.

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DealerRater Oct 6, 2024

Easy purchase, not much haggling needed due to a great first offer. Eric is very knowledgeable and friendly. Thanks!

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DealerRater Oct 5, 2024

Ryn Nabeeh was very helpful and very friendly. His honesty made me very comfortable. He answered all my questions and took care all of my requests in a timely manner. I have bought two RAV4s for the last two years and Ryn made my purchase went very smoothly. I will see Ryn again in my future purchase. I would recommend Ryn to all my friends to see him whenever they want to buy a new car.

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DealerRater Oct 5, 2024

Good experience, friendly, competent and honest staff. Wouldn't hesitate to purchase from this dealership again.

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DealerRater Oct 3, 2024

From the minute I found the car on Car Guru's to the moment I arrived at Sierra Toyota everyone was so helpful and kind. Jeff Bennett took exceptional care of us. We knew the final price, deposit needed and exactly what would be included in the certification. Jeff kept in touch with me for the entire process. But it takes more than just one person to make a dealership memorable. So a shout out to Julie in the Financial Department, the Manager and the sweet girl who took our picture with the big red bow when we picked up ...

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DealerRater Oct 2, 2024

I have bought multiple cars all from Ryn at Sierra Toyota. The experience and treatment is always outstanding. He always makes us feel like close friends or family. Will not hesitate to do it again!

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DealerRater Oct 1, 2024

We had a very good experience at Sierra Toyota. The salesman was helpful and very knowledgeable about the vehicle. The Finance Department was good with negotiations, although one is never really satisfied with how those turn out, so...

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DealerRater Sep 29, 2024

Purchased the car sight unseen from out of state and Ryn was great through out the entire process. Sent me videos of the car and was always available whenever I needed anything or had any questions.

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DealerRater Sep 28, 2024

Toyota Sierra Vista gave me a very decent price on my trade in, similar to kbb but better, without any additional xx. Quality dealership as stated upon my research. Infact, exceptional!!! Walked in at 11:30am and traded my car in, out by 1:30pm with a used Prius! Mahalo to Eric Morales, who worked his magic with no pressure at all felt šŸ¤™. And, Bradha is Akamai (intelligent) with the Toyota cars he sells. I am very content with my new used car and deeply appreciate Eric Morales, my salesperson. Aloha no, Bradha! Mahalo nui loašŸ¤™šŸŒŗ

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Google Sep 25, 2024

Jeff did what he said he would. No big city B.S. or pressure I will trade there again.

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DealerRater Sep 25, 2024

This was the most seamless and easy transaction I have ever had. Everything was perfect. THANK YOU!!!

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DealerRater Sep 23, 2024

Service and salesmen are the very best. Know their business and treat customers the best

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Google Sep 22, 2024

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DealerRater Sep 17, 2024

It was a pleasure working with Eric. He actually made the experience as pleasant as possible. We really appreciated that he was knowledgeable and acted as the point person so we did not end up being shuffled from office to office. There were no surprises. This was arguably the best car buying experience that we have ever had.

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DealerRater Sep 12, 2024

Best service and very down to earth. Very knowledgeable and shared a lot of information. Thank you Sierra Toyota! I love my new Toyota Tundra TRD Pro !

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Google Sep 9, 2024

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DealerRater Sep 7, 2024

No pressure at all from Jeff my salesman. He went over my new Toyota car with me more than once. The car is smarter than me. I give 5 Stars to Toyota Dealer in Sierra Vista Arizona.

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Google Sep 6, 2024

Got our 2016 Rav4 here. They have always been polit and helpful. Ordered new headlight assembly for the car recently and was able to get them next day.

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Google Sep 4, 2024

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DealerRater Sep 3, 2024

The friendly folks @ Sierra Toyota are always ready to help you. This is the 3rd vehicle that I have bought from them.

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DealerRater Sep 2, 2024

They did exactly what they said. We came from N.M. and when we got there the Jeep was just as advertised. They never tried to sell us back end crap. Everyone one was very friendly.

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Google Aug 28, 2024

The best car dealership service department I have ever dealt with. They fast and courteous. I highly recommend.

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DealerRater Aug 28, 2024

Ruth was easy to work with. No pressureā€¦ We would work with her again. However, the detailing of car could have been better. The windshield and side windows had some kind of gunk that was very evident in direct sunlight. It almost looked like the windows were heavily water spotted which was an issue for me. I clean the windshield and passenger side with Windex and it helped a lot. I would expect to receive a new car with clean and clear glass.

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DealerRater Aug 26, 2024

I will definitely do business with Sierra Toyota again. All the staff were friendly and enthusiastic and supportive, and I got a great deal that worth driving to from Phoenix. Great communication and clear expectations from my first call all the way through purchase.

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DealerRater Aug 25, 2024

They were able to get us the deal that we wanted and we are very satisfied with our purchase!

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DealerRater Aug 23, 2024

Marvin and Linn were both wonderful. I felt heard and I know I can put my trust in these gentleman and company. THANK YOU.

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Google Aug 23, 2024

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Google Aug 21, 2024

Thanks to Ruth, she made being an out of town buyer a pleasure. While some dealerships are charging well over MSRP (like my local dealership) she held true to keeping the price at MSRP. I would recommend this dealership to anyone, as well as working with Ruth.

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DealerRater Aug 21, 2024

I was going to buy another vehicle through another dealership, but I won't mention the name out of courtesy. But after having so many people, including my family, tell me that Sierra Toyota was the best to go through I decided to give them a try and they really were great. Very professional, very honest, and didn't try to upsale a whole bunch of extra warranties, and packages that I would never need and would have just added more money. If I ever need another vehicle, I wouldn't go anywhere else.

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DealerRater Aug 19, 2024

Amazing customer service! Mayra and the team at Sierra Toyota went out of their way to help me and exceeded all expectations!

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Google Aug 17, 2024

Love the service at Sierra Toyota. Mark is the best. They go out of there way to help, and answer all of your questions. They don't recommend work that is not needed. I trust them with my all of my service needs. They also are very reasonable on the charges as well.

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DealerRater Aug 15, 2024

Had a GREAT experience, no pressure, no gimmicks, no hassle. Great price on vehicle, and competent, professional sales person (Jeff).

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Google Aug 15, 2024

Great experience buying my truck. Easy process and smooth process with no pressure. Ruth is the best sales person!

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DealerRater Aug 14, 2024

They have improved on their customer service. I can now give them 5 stars. The staff is friendly and knowledgeable. They are honest and don't try to sell you parts or service you don't need. They go over the work performed and let you know if you need something replaced in the future.

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Google Aug 14, 2024

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Google Aug 14, 2024

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DealerRater Aug 11, 2024

Very proffesional! Very friendly staff they all made me & my family feel welcome, very clean nice atmosphere! Mayra Lopez is incredibly friendly eager to help extremely knowledgeable In her field, Thank you Mayra I made the perfect choice!

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DealerRater Aug 9, 2024

I took my 2016 Toyota 4-Runner to Sierra Toyota for servicing this morning, 8 August 2024. The staff I encountered was so helpful and extra polite. Everyone who helped me was very knowledgeable and friendly. I did not have a long wait plus I am grateful to Carlos Herrera, Adam Valencia and Steven Vanatta for their excellent customer service. Steven, you should be a teacher because even though I am a 70+ grandmother, I understood your lesson you gave me about using the Navigation system on my Toyota! And thank for your business card in case I should have future questions. Also thanks to ...

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DealerRater Aug 7, 2024

Honest, reliable & excellent service of vehicles. Prices are quite good. No real pressure on sales.

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DealerRater Aug 4, 2024

Grateful to have been able to get my car special ordered thanks to Jeff Bennett. Excellent service by him. I highly recommend doing business with him. On cloud 9!! Thank you!!

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DealerRater Aug 4, 2024

Helpful staff and great service. They helped with my first dealership purchase with no issue!

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Google Aug 3, 2024

I highly recommend this Toyota location for selling a used car. I had to quickly sell my mom's car since I'm moving her to assisted living in Texas. I went to this location and they made me an excellent offer (as compared to the Kelley Blue Book value of the car). It was a quick and easy process. I even made friends there, so need to visit them on my next visit to Sierra Vista!

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DealerRater Aug 1, 2024

The one thing I liked about your dealership was the number of pretty low mileage Tacoma vehicles that I was looking for and the price range that was offered. I did not feel pressured when my spouse and I arrived to look around on the lot.

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DealerRater Jul 31, 2024

Steve and Sierra Toyota made this the best car buying experience I've ever had. They really care and are up front and honest. Even the purchase contract was simple and straight forward - no hidden fees. I would definitely recommend both Steve and Sierra Toyota when looking for a car, and I don't give reccomdations lightly.

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DealerRater Jul 31, 2024

Ry'n Nabeeh did right by me. Bought a trade in that had brand new oversized tires and he had the correct sized tires put on - no problem.

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DealerRater Jul 30, 2024

Easy at my own pace car buying experience. No high pressure sales here. Dealt with me fairly on my trade in.

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DealerRater Jul 29, 2024

Sierra Toyota was transparent and straightforward during the vehicle buying process. No added or hidden charges and easy fast transaction. Would highly recommend.

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DealerRater Jul 28, 2024

Great service. Jeff went above and beyond to help get the paperwork done. We appreciate all that you did to seal the deal. Love our new addition. Thanks!!!

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DealerRater Jul 28, 2024

Everyone I've communicated with at this dealership is friendly, helpful, and knowledgeable. They provide great customer service, are trustworthy, and make the car buying/trading process easy.

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DealerRater Jul 26, 2024

Smoothest car buying experience we have ever had. Jeff B was extremely helpful and easy to work with. We appreciated that there were no high pressure sales tactics. We also liked the "no haggle" and straightforward pricing as well as the transparent nature of any "add on" charges. We felt as though we got a fair deal on our vehicle. We would recommend Sierra Toyota.

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DealerRater Jul 25, 2024

We had the pleasure of working with Eric and he made sure everything went smoothly from beginning until the end. He was an absolute joy to work with. Thank You for much for all your help, we know where we will be going should we need another vehiclešŸŒž

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DealerRater Jul 23, 2024

Eric was very informative with me on all the features of the car inside and out very respectful and also very friendly to share my experience with buying my new car Ty

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DealerRater Jul 22, 2024

Great experience; easy and fast. Many thank to Ruth for being knowledgeable and professional. She maintained great communication and transparency throughout the process.

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DealerRater Jul 20, 2024

The easiest car purchase Iā€™ve made. No adds and got a great deal. Mayra made this one of the best experiences ever! Very simple and seamless.

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Google Jul 18, 2024

Sold me a beautiful car, no hassles.

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DealerRater Jul 18, 2024

Every time Iā€™ve come to Sierra Toyota whether to buy or just have a question. The atmosphere is always pleasant. Eric, Mayra and Ryan provided excellent service. Everything at Sierra Toyota is professional and friendly.

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DealerRater Jul 17, 2024

Met at the door with a friendly smile and she knew I was expected. Explained Jeff was on a test ride. Offered me water.

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DealerRater Jul 17, 2024

Marvin was very professional. Great buying experience all around. I will recommend to others. Thank you

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DealerRater Jul 17, 2024

Steven was very helpful in finding a good car and one in my budget! He was very friendly and easy to speak with. Lynn, used car manager (?), was also very helpful when I had questions about my car a few days after purchase. He came and sat in the car with me to explain some of the cars features. It was a pleasant experience!

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DealerRater Jul 13, 2024

Very professional, beautiful cars, great service , this dealership has it all and then some, thanks!

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DealerRater Jul 10, 2024

Tomas was a pleasure to work with. He was knowledgeable and professional. He made buying a vehicle a pleasant experience, which isnā€™t always the case. Thanks to Tomas and all the staff.

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DealerRater Jul 10, 2024

It was easy and pleasant to purchase my new car. All done in just a few hours! Iā€™m very pleased with my car and the service.

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DealerRater Jul 8, 2024

Jeff Bennet was very easy to work with on the purchase of my car. He set up my Spple CarPlay and went through an overview of the instrument panel. Thanks again to Jeff.

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Google Jul 5, 2024

Bought a very nice car from Sierra Toyota. The process was so simple. We got exactly what we wanted and didn't feel pressured. Steven Vanatta took very good care of us and we can't wait to buy our future cars from them!!

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DealerRater Jul 3, 2024

Jeff B. , known for great many years and he is one great salesperson for the dealership and the community. Will buy again when need arises, also will continue to advise others of the calm sales environment at Sierra Toyota.

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Google Jul 2, 2024

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DealerRater Jun 30, 2024

This was the fifth vehicle we have purchased from Sierra Toyota. We feel they have always given us a fair deal.

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Google Jun 30, 2024

We have now purchased our second vehicle here. I really appreciate the excellent service provided by Mayra and team. She was extremely helpful in every step of the process and continues to support us answering questions even after purchase. We highly recommend Sierra Toyota!

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DealerRater Jun 30, 2024

The dealership is over the top! From the beginning until we drove away with our new truck. Pleasant and professional staff and sales lady. Made us feel confident in the whole process. Answered all our questions with truth and concern for what we asked. Definitely a great dealership.

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DealerRater Jun 26, 2024

Marvin was the best salesman I have ever dealt with. Very knowledgeable and easy to deal with. Drove 5 hours to get my vehicle because Sierra Toyota way the only dealership that could get the vehicle I wanted. Would definitely buy from them again.

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Google Jun 26, 2024

Another excellent service experience from Sierra Toyota. Quick, professional, and they really care about their customers.

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Google Jun 21, 2024

I had my car serviced at Sierra Toyota and never have I been treated so awesomely!!! I have been bragging about it to everyone I know!! This was the best treatment I have ever gotten from all the dealerships even in Tucson! You have exceptional people working there, and they deserve to be commend! Thank you. I will be back there again!!

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Google Jun 21, 2024

Good, fast service.

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DealerRater Jun 20, 2024

Salesman Steven Vanatta was immediately available to help, showed us what we were looking for, and took the time to explain features.

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DealerRater Jun 19, 2024

They are friendly and not pushy while I was looking around. They seem caring about there customers. They worked quickly to finish up.

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DealerRater Jun 18, 2024

Marvin makes buying a new vehicle a positive experience. We purposely chose to work with him on this last purchase after getting a car at Sierra last year.

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DealerRater Jun 18, 2024

Ryā€™n was straight forward and didnā€™t try to upsell me on anything. He was honest and fair and made the process easy. The dealership gave me above trade in for my vehicle and they made sure the new car was perfect for me. That includes new tires and full vehicle inspection and full maintenance without charging me for it. I would recommend everyone to Ryā€™n and Sierra Toyota.

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DealerRater Jun 16, 2024

This has been a 6-9 month process cause I was back and forth on buying a car and they gave me absolutely no pressure and let me make the best choice for the family! We ordered a car however another car was inbound w the same specs different color. Everything maybe took an hour at the dealer and I was on my way. I had a great experience

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DealerRater Jun 15, 2024

Jeff made purchasing process very easy. He was professional, knowledgeable, and very pleasant to work with. Thank you Jeff!

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DealerRater Jun 12, 2024

Always a great experience working with Ryn. Great customer service and willingness to work with us everytime.

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Google Jun 12, 2024

I love the staff at Sierra Toyota

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Google Jun 11, 2024

Mark and his team went beyond the call of duty fixing my Venza hatch door issue. What should have been an easy fix turned out to be a problem was with the computer. They kept me abreast of the situation throughout. It was so important because; I have 2 puppies that needed to go with me and, I had to be able to get their crates in my car. They saved the day!

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DealerRater Jun 10, 2024

Marvin kept me informed of the vehicle . Great experience and smooth transaction. I had to change the pickup time and Marvin accomodated , Super Nice guy. This is the second toyota I purchased from him. Julie in finance did a super job. Thanks Toyota team.

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DealerRater Jun 9, 2024

Manessa was amazing, efficient, professional, compassionate and made this experience seamless! She needs a raise!! šŸ™‚

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DealerRater Jun 6, 2024

Eric made the whole purchasing process very easy. The gal from finance (I cannot remember her name) was super pleasant and walked me through the signing process quite easily. Meeting an old friend, Mike "Stretch" Burns made my day! Turns out he is the used car guy and gave me top dollar on my trade in. Thanks to the Sierra Toyota team for helping make this the best car buying experience I've ever had!

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DealerRater Jun 5, 2024

It was a great experience. Iā€™m glad Steve changed my mind about purchasing the car.

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DealerRater Jun 3, 2024

Ruth was simply amazing and went above and beyond in making us comfortable with doing this out of state purchase by being detailed, transparent and responsive to all our inquiries. She is an asset worth recognition. Other folks we interacted at the dealership were pleasant to talk to as well.

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DealerRater Jun 3, 2024

Tomas and team were great! From the first call to actual purchase, it was extremely seamless and simple! Iā€™d recommend any one looking to buy a Toyota vehicle to buy from Sierra Vista. Itā€™s worth the drive for any one in AZ!

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DealerRater Jun 2, 2024

We were met right away when we pulled onto the lot. Eric answered all questions and accommodated our every request. We were in and out of the dealership within 3 hours with a new car for my son. We will be back to Sierra Toyota.

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DealerRater Jun 1, 2024

I appreciate how much the dealers respect each other and their respective customers. Thank you Ryā€™n for completing the paperwork so soon.

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Google Jun 1, 2024

Sierra vista Toyota is awesome. I had a concern and KC, owner, met with me to discuss and resolve the issue. I have purchased 4 cars so far Excellent customer service


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