Customer Testimonials
My wife and I never felt pressure to buy right then or at all. And the advertised discounted price was honored. Sierra Toyota had exactly what we were looking for.
Great buying experience! Ry'n is awesome! Well worth the trip from Phoenix.
They're commitment to fixing a car that came in on a trade in was great.
Jeff Bennett was an excellent customer service rep. He was very, he was knowledgeable about the Toyota hybrid. He provided excellent customer service explaining after the car was purchased how all the options worked on the Camry.
We recently purchased a vehicle from Sierra Toyota and are so happy we did! Following a phone call and an exchange of photos of the vehicle for sale and our vehicle trade-in, we arrived to find our smiling sales rep, Mayra, standing at the door to greet us as we walked in. She was as knowledgeable as she was friendly, explaining all of the options on the vehicle we were looking at and answering all of our questions. We encountered no high-pressure sales tactics, we were given a good price on our trade-in, and Kim and Julie went out of ...
Eric is great, considerate, efficient, helpful
Besides being the best dealer to buy a Toyota from because of their excellent customer service, Sierra Toyota is also the best place to have your car detailed! I feel like I'm driving a new car!
Manessa was great to work with. Her and the team were super helpful and found exactly what we wanted.
Absolutely worth the drive! Sierra Toyota puts the customer first, and the car's price matches what's shown on the website with no unwanted dealer add-ons. Manessa Morales assisted us with Toyota's SmartPath ordering system and kept us updated during build, in transit and purchase processes. Outstanding!
Mayra was awesome, she is knowledgeable and really made me feel comfortable with my purchase, as Iāve had bad experiences buying used cars before. Also Lynn their mechanic is very open and honest, making the whole experience more comfortable. Thank you to the Toyota team!
Lynn made my trade in and purchase flow seamlessly and had us in and out in no time.
Customer service is still alive and well! The team gave me a great deal on a used Toyota that helped me stay within my budget. Fast and efficient. Thank you!
Caleb is an absolute amazing member of the sales team! Donāt let his lack of experience detract from his product knowledge and abilities to explain in detail the benefits and features of the cars he sells. His personality is an essential element of any sales force and his is on point! His willingness to work with the customer is a vital element of his ability to close a sale! An important aspect for me personally was his communication skills in both English and Spanish in explaining every detail of not only the truck we were wanting to purchase but ...
Caleb is an absolute amazing member of the sales team! Donāt let his lack of experience detract from his product knowledge and abilities to explain in detail the benefits and features of the cars he sells. His personality is an essential element of any sales force and his is on point! His willingness to work with the customer is a vital element of his ability to close a sale! An important aspect for me personally was his communication skills in both English and Spanish in explaining every detail of not only the truck we were wanting to purchase but ...
Exceptional service! Shout out to Mark and Melanie in the Service Department for exceeding expectations. I have had my Toyotas serviced in Phoenix and Tucson over the years, and it has always been a disappointing and often frustrating experience. I've often had to wait hours for a simple oil change or not being notified while waiting 3 hours for a service that should take 45 minutes at the most. After some research, I found many positive reviews for Sierra Toyota. So I thought I'd take a chance and drive the hour plus and give them a try for service on ...
We live in Tucson and they held the car we were interested in seeing until we could get out to look at it. They were so efficient with paperwork in buying the car and were excellent with the hassle free price.
By far the best experience ive ever had at a dealership. And Ruth is absolutely amazing. Love that lady. Helpful , friendly and very personable. You almost felt like she was a friend that you knew forever. I lived 3 hours away and i definitely would go back for that experience again.
Always a pleasure doing business with Sierra Toyota. Jeff was awesome as he was with our other purchases. Everything went smoothly from start to finish. Thank you for everything ā¤ļø
I was blow away on how fast we were in and out. And, the customer service was absolutely fantastic! Jeff, Ross, and Lynn made our first buying experience in AZ one to remember. No hassle, these ladies and gentlemen ware committed to making lasting memories. Will definitely recommend to service members and civilians. Truly an amazing experience. Thank you Sierra Vista Toyota!!!
As we are repeat customers, we are very pleased with our customer service. Jeff is awesome. Everything went smoothly from start to finish. We have referred our friends as well. Thank you for everything ā¤ļø
I believe over the past 25 years either myself, parents or friends has purchased a total of 6 vehicles from Sierra Toyota. When I speak to people concerning the service department or sales person I speak in the most complementary and appreciative manner. Before my wife and I purchased this last vehicle I had been telling her about my history with Sierra Toyota because itās been about 12 years or more since stepping foot into the dealership. Working with Ruth over the phone and in person is a pleasure and she made my wife feel right at home. Ruth has a customer ...
While Steven was not pushy, he managed to convince me that I needed to buy the Camry today, rather than wait until I could pay cash in 2 to 5 days. The car that my wife and I took home had only one working key fob which we didn't realize until the following day. When we talked to Steven on the phone, he told me to check the battery which I did and that didn't help so we came back in and after an hour or so, were told the fob was bad and they would have to order another ...
Amazing service!! Caleb was helpful and kind. The only place to purchase a vehicle in Sierra Vista!!!
Great service, friendly staff, Jeff was great to purchase our new car with
I was treated so wonderful by everyone at this dealership. They were all helpful, kind,and honest. There was no pressure in looking at the used cars. I will always return to this dealership.
Ry'n was a pleasure to work with and was accommodating and patient with me as I made what I felt was a life changing experience. I definitely need a car that day and he made sure that I was satisfied with my purchase. I have a beautiful and dependable vehicle of which I cherish.
Julie is the best financier I've ever dealt with and Eric is a top tier salesman. Would do anything to work with these two again!
The experience was very pleasant. Service was great and a reasonable price. Itās the least amount of time weāve spent purchasing a vehicle.
Very fair pricing and stand up people, They always were willing to help and took the time to show us every feature of the van and made sure we set it up correctly. We were buying from California and they were very accomodating
What a fantastic experience! Jeff and Ross both impressed me with their professionalism and enjoyable personalities. My wife loves her new car!
The staff were friendly and knowledgeable, answered all my questions. The sale was easy and stress free, would definitely make another vehicle purchase here. Jeff was great! Thank you!
I have purchased 3 different Toyotas from 3 different dealerships over the years. All of my experiences have been excellent. Jeff Bennett took his time, answered all of my questions, and even paired the console to my phone for me and gave me a few other tips for driving a hybrid. I have been a very satisfied customer and hope that never changes.
Best car buying experience I've had. Vanessa was so professional from start to finish. Car was ordered but communication was great. All other staff was so helpful and friendly.
Jeff Bennett was very nice and answered all of my questions and got me squared away with the console, which I never learned how to use in the Tacoma. Thanks for that! See you in 5000 miles or 6 months, OK?
Very friendly, professional, listened to my concerns, and worked with me to reach a fair deal. I highly recommend Jeff, Lynn, and Julie to anyone looking for an honest deal and friendly service.
Conveniently located, friendly employees and sales people. Competitive in pricing. Clean and professional looking building and lot.
My husband and I drove to Sierra Vista from Tucson because we received recommendations about positive experiences related to your dealership. Ruth was fantastic and very patient. She spent many hours with us helping us get the best deal. I never felt pressured to purchase and she made sure I had all the details to make an informed decision. Lynn, the gentleman that valued our trade was also very transparent about why my trade was valued below what we were hoping for and I could tell all of your team members have integrity which I value. He and I were ...
They were very helpful in a very long and drawn out process. Shipment from the factory was the problem. Toyota needs to work on that issue.
We had a wonderful experience with Sierra Toyota in Sierra Vista, AZ! We purchased a new Highlander Hybrid Limited, which is in short supply, but we still were given an excellent deal. Eric Morales and his associates (Manessa Morales and Lynn Burns) made the process smooth as silk, and handled everything with extreme professionalism. Anyone in Southern Arizona looking for a Toyota needs to include Sierra Toyota in their search!
Sierra Toyota employees in Sierra Vista Arizona -Julie Ramirez, Jeff Bennett, and Steve Vanatta all provided five star customer service!
Smaller inventory than dealerships that are located in the city very friendly and respectful staff.
Excellent experience with this dealership. We worked in Manessa, who made the purchase extremely smooth. She and everyone involved with the sale and trade-in was very transparent and pleasant. Would absolutely recommend going to Sierra Toyota for a purchase of a new car.
Jeff, thank you for all your help and your quick responses to all of our questions. It was a pleasure working with you.
I will send anyone that needs a car to Sierra Toyota. Wonderful car buying experience! Caleb and Mike ensured I was allotted time to view cars on the lot without pressure and form a solid decision on my selection. Caleb was very attentive in answering or even researching info regarding questions I had. Responsive even after the purchase. Truly thankful for this dynamic duo.
My transaction with Sierra was superbly facilitated by Ruth Whitehouse who has met all expectations and beyond. My transaction was as smooth as butter and there was no games or tricks. Ruth met us at the airport and handed us the keys to our new car after a few signatures at a local business.
Our experience with Sierra Toyota was awesome. We were treated great. I would recommend them to anyone who was looking to by a car.
I have taken my old 4runner in for service, a number of times. The service department is always helpful. They do great work, at a good price. Today, Jared, in the service department, was awesome. I will continue to take my business to Sierra Toyota.
Mayra was a pleasure to work with throughout the buying process. She was very knowledgeable and made this the least painful car purchase I have ever experienced.
Mayra was our salesperson for a vehicle and was very responsive, had our vehicle ready for test drive, and answered our questions thoroughly and honestly. Excellent follow-up with no pressure, Friendly service. While we ultimately went with another vehicle for other reasons, her assistance was instrumental in helping us to find the right vehicle for our specific needs. She will be a good parter in your sale experience.
This dealership is always clean and everyone is so friendly. Itās always a pleasure to do business here.
Out of state customer went perfectly. Steve V was the best . Communication perfect and everything stress free . Purchased a lot of cars over many years this was one of the best.
(Translated by Google) Fast service and very friendly professionals and they give you your itinerary so you can think about what they will do for the next visit (Original) RĆ”pido Servicio y profesionales muy amables y te dan tu itinerario para que vayas pensando que es lo que le harĆ”n para la prĆ³xima visita
(Translated by Google) Professional in everything (Original) Profesionalales en todo
I had an excellent experience with the sales department at Sierra Toyota. From start to finish, the team demonstrated exceptional professionalism and friendliness, making the entire process seamless and stress-free. Jeff Bennett was an absolute pleasure to work withāhis initiative, patience, and genuine dedication to helping me find the perfect truck stood out. I was searching for a very specific model, build, and color, and after several months of searching, Jeff and the team went above and beyond to make it happen. Their clear communication, attention to detail, and commitment to customer satisfaction were truly impressive. If youāre ...
Very pleasant to deal with: Very little of the factors that usually make car dealership interactions miserable.
Melanie Tucker was awesome! Very kind and informative. Thank you for making our experience awesome
talked to Mayra Lopez and she was so helpful and she made my buying experiance very easy, so when I was ready all I had to do was sign and drive off with a car I wanted and Love. It was worth the trip from Tucson and the Staff was very awesome.
I was looking for a XT4 and was getting the run around from Tucson and Phx. I found a real nice XT4 at Sierra Toyota and for a great price. I talked to Mayra Lopez and she was so helpful and she made my buying experiance very easy, so when I was ready all I had to do was sign and drive off with a car I wanted and Love. It was worth the trip from Tucson and the Staff was very awesome.
Great customer service, in and out in less than an hour for oil change
Sierra Toyota found my new used vehicle that was exactly what I wanted and within my budget.
Eric was great worked with us helped us out. Was really great with making Accommodations for us.
Great dealership. Jeff was awesome to work with. Fair trade-in pricing and no hassles with new car purchase. Love my new Crown Signia.
Working with Lynn Burns over the past many months was wonderful in that he was always responsive and honest. It was his persistence that got me the car that I wanted. The dealership is very lucky to have him. I appreciate the deal that I got and am very glad I dealt with this dealership.
Excellent experience with the service department. Good communication. Definitely trust them with the care of our vehicles.
We had been looking for a Prius for awhile and our Salesperson, Manessa Morales, who knew what we wanted, called me to let me kno that one had come in. I put a $500 hold on it. We went to test drive it yesterday at 2:15pm. We loved it and bought it and left Sierra Toyota with the vehicle a few minutes after 4pm. It was soo fast and no stress at all. I Love Sierra Toyota!! Kenny and I are soo grateful! Thank you Manessa Morales, Ryan, Marvin, and Ross for the wonderful experience!ā„ļø
Great dealership. Iāve bought my last three cars there and itās a no nonsense, no hassle dealership. Great people and super helpful with any of your questions.
No Pressure, Courteous and Helpful. Explained everything we needed to know about the car we purchased. Thank You for your help.
Eric and Lynn were very nice and helpful in closing this deal. We drove from Tucson in order to order what exactly we wanted. Eric helped with some of the phone app processes.
Mayra Lopez was very accommodating with my busy schedule. She was very professional and knowledgeable and even offered me a few different models to look at and test drive before I purchased. This is my second vehicle purchased from her!
We have bought three cars from Sierra Toyota in Sierra Vista and each time Jeff Bennett was our salesperson. He was friendly, honest and gave expert advice. I would recommend going to Jeff Bennett at Sierra Toyota if you are looking for a new car and you want the best deal. Jeff is a subject matter expert when it comes to getting the right car.
Sierra Toyota was a pleasure to work with. Jeff Bennett provided the best experience Iāve had buying a new car, weāll definitely come back for our next purchase
The process was much easier than my previously experiences of buying a car. The team at this location did an outstanding job
I have been a customer with Sierra Toyota for over 20 years and have never been anything but extremely satisfied with both the sales staff and the service department.
This is the fourth Toyota my family has bought from Sierra Toyota and the second one purchased through Jeff. Best dealership in town and everyone there is top notch. No stress purchase process and they donāt load cars with dealer installed extras, nor do they pressure you into purchasing extra services or products.
I was inquiring about a used or new car as my wife was having problems with getting into the Sienna (2020). So, I was advised to see Ryn. He offered a 2024 car which led to taking this RAVA4. Good trade.
Had a great experience with Manessa and Ross buying my truck here. We traveled from 2 and a half hours away and they made sure to go over everything with me and were very honest and worked with me to make everything right. I am very happy with my purchase and would definitely recommend Sierra Toyota!
Marvin&Ruth they were awesome I think they are the right people to talk about to assist any body buying a car.I'll recommend them. Thank you guys
Great customer service. Melanie in the service department has made every experience helpful
I am located in California but purchased a 2024 Toyota sienna XLE with the help of Ruth and had it shipped to San Diego since it did not include a lot of markups over MSRP like dealerships in Southern California. Ruth made sure the process went pretty smoothly and promptly replied to questions via text, email or phone. I would definitely recommend working with her if youāre in the market for a new Toyota vehicle!
Excellent hassle free purchase of my car. Jeff and Ross were exceptionally helpful and professional. This is our 4th purchase of a vehicle from Sierra Toyota and we have been extremely satisfied with all our purchases. Thank you all so much!
As I explained to Ruth, it would have been helpful to have had it explained to us that we would have had to use Toyota financing to qualify for the military discount. We may be buying a Toyota for our daughter next year, and this will be good to know. I love my new car!
Show room was clean and professional. No pushy sales, very polite and knowledgeable. Highly recommend.
Jeff Bennett and Ross are top notch! I'm telling everyone I know that needs a new ride to visit Sierra Toyota and pay these guys a vista!
Jeff was excellent and made the buying experience effortless. The car went through a thorough inspection and was in great condition. Overall I was very pleased.
Ruth was wonderful and made it easy for us to buy our new car (we are out of state, in CA). Paperwork was sent very quickly with a return envelope with 1-day overnight shipping. While the dealer does not provide vehicle transportation, it is not difficult to arrange one if you don't want to pick up the car in person.
I had an outstanding experience purchasing my 2024 Toyota Tacoma at Sierra Toyota! From start to finish, the staff was incredibly professional, attentive, and helpful. They made the process smooth and stress-free, ensuring all my questions were answered thoroughly. The price I got for my Tacoma was fantastic, and there were no hidden fees or surprises, which I greatly appreciated. The sales team genuinely listened to my needs and worked hard to find the perfect vehicle for me. Their transparency and honesty stood out, making me feel confident in my decision. The entire team went above and beyond to make me ...
Sierra Toyota in Arizona made it too easy to purchase any Toyota. I was in the market for a NEW Sienna to purchase for my mom for Christmas. I had traveled from Houston, Texas because I could not find the trim level and price I wanted and the local dealerships wanted a deposit and have a 6 month wait to order the exact trim and model I wanted. Not only Sierra Toyota had the exact model, color, and trim that I wanted, they were the best priced I have found nationwide. The price was so good, I had to fly to ...
Ryn Nabeeh took fabulous care of us with a purchase of a 2025 Toyota Tundra - very grateful!
very efficient and straight forward! i was worked thru all of the steps and mayra helped more than anything!
Very low pressure which we appreciated. But also not much help on explaining the various features and and differences among the trims and packages.
STEVEN AND I HAD TALKED ABOUT THE CAR AND ITEMS THAT I WANTED ON THE CAR AND HE WORKED TO GET THEM TOGETHER FOR ME. WHEN I CAME TO PICK UP MY NEW CAR, HE SAT DOWN WITH ME AND ANSWERED ALL THE QUESTIONS I HAD ABOUT THE CAR. ORGANIZING THINGS TO GET THE ADD ON ITEMS PUT ONTO THE CAR.
Everyone I spoke with was friendly and helpful. I would like to do business again with Sierra Toyota in the future.
well, 15 words hey. the crew at Sierra Toyota are the best in all areas. Thanks!
Wonderful service throughout whole process of picking the perfect vehicle. Eric was very knowledgable, personable and sincere.
Yesterday I picked up my first brand new vehicle from Sierra Toyota. A pre order 2025 Toyota Camry. In the past I have only purchased used vehicles. From beginning to end my salesman Eric Morales helped me with every step. From explaining each feature to making sure I made the correct selections during the order process. He kept me updated on the status of building to when I could expect my order to be ready, to include what I needed to do in advance concerning the final purchase. Mr. Morales has proved to be one of the best car salesman I ...