The service advisors are friendly and helpful but not pushy. Prices seem fair, at least not outrageous. Wasn't sure what to expect with Elsie leaving the helm. The only negative I've seen is no more courtesy rinses but a lot of services are changing to no frills. They did however provide a car wash voucher so that idicates they still care about customer service
I'd been looking at used Tacomas before deciding to buy new. Usually, local dealers don't seem to give the best deals but I decided to at least stop by Sierra Toyota. The dealership is under new ownership and the new owner has apparently decided to not let deals go to Tucson or Phoenix. I was told they would meet or beat any deal I could find. Sure enough they did exactly that. I was able to order a beautiful TRD Off Road for a great deal that I am completely happy with, at a price I am satisfied with. I primarily dealt with Julie through all of this. She was a phenomenal person to deal with. If you are looking for a new Toyota, I can't recommend Sierra Toyota highly enough. TRDs are pricey as it is so get the best deal you can. Oh, and ask for Julie!
Austin and Gabe provided me with excellent information on Tire purchases. They exceeded pricing from other dealerships in town and while in for tires replacement the mechanic found a week battery which I had them replace it right away. The reason I purchase from Toyota in Sierra Vista is that all the representatives assist customer in a very friendly way.
I enjoyed process of buying my car. I wasn't pressured or overwhelmed by a pushy sales person, it went smoothly and I'm thankful for that.
Thank you! My car service was on a work day and I left my car there. They brought me to work and then I was picked up when my car was ready!
We had an incredible experience buying a new Prius at Sierra Toyota. Pablo went above and beyond to ensure we got the car we wanted. Everyone was friendly and welcoming, and very knowledgeable. They explained the process in great detail every step of the way. They answered all of our questions and we are so thankful to their whole team! The new owner, KC, even stopped by and chatted with us. We Will definitely be purchasing our cars from this dealer in the future.
Marvin took care of all of my concerns and was very thorough with the service getting done to my car. He also guided me through the process of getting a manufacturer’s rebate on the tires I purchased. Highly recommended!
I sold a car to Sierra Toyota through the KBB cash offer. I worked with Eric Morales for this. He was courteous, helpful, explained the process to me so that I understood. He negotiated a good price for my car and we did the deal. This is just another of many fantastic experiences I have had with the folks at Sierra Toyota. Have purchased 3 Toyotas from them and I won't go to another Toyota dealer.
It has been my experience for 16 years to receive quality service at Sierra Toyota. I own a Tacoma and a Prius V. All services on both have been performed effectively by Sierra Toyota service reps and technicians.
Carlos is the man! Straight forward, answer any questions I had . This was my 1st Purchase in a dealership and have to say was the best experience
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