Customer Testimonials
Jared and the service department are always so helpful and knowledgeable!! Friendliest service center around!!
Excellent service from friendly people. It was a pleasure having my service performed at Sierra Toyota.
Great experience working with Jeff! He had great communication throughout the whole process and made it very easy. Julie was wonderful with assisting with the purchase. Very personable and checked in with us throughout the process.
The service manager Umberto went over and above to take care of my issue. Thanks
Great,
They fixed my tire you always take care of my car. Thank you. Norma. Enham
Eric Morales did a fantastic job in helping me get a good value on my trade in and helping me pick out a new 2022 Camry Hybrid. He is a very positive and down to earth professional. I would highly recommend him to anyone looking for a new Toyota.
Very good place to do business with.
Great service and friendly customer service. Work was done on time. Mark is a wonderful service writer
Each time I visited this dealership everyone was most helpful. Ryn, my salesman, was extremely helpful and he worked with me till the price was right.
Julie H. helped us get a awesome Jeep Compass. The process was quick and easy. We did not feel like we were being hassled
They were awesome and helped me with my problem- even though it had nothing to do with my previous service I had performed.
Great salesman who explains details about the vehicle before I asked. Lynn offered his service for any questions, any time!
My husband and I just stopped by to check the size and the interior of the RAV4. First time at this dealership!! We NEVER buy pre-owned vehicles so I am shocked that we now own a 2019 RAV4!! Easiest transaction ever!
They were awesome with scheduling, the service, and then assisting me when I had some follow up issues. Fully satisfied and will be a return customer. Jared Pangus was absolutely amazing!
Service dept has excellent customer service. Scheduled appointment is always on time. Thorough service job!
Always helpful and kind. Occasional scheduling issues but will work with you to accommodate your schedule.
Mark, in service, was very helpful in servicing my Highlander. He got me the best price for a new battery, had it installed, and an oil change all for less than what I expected just the battery to be! He wanted to make sure my car was ready for a long trip I was taking. I'm confident that it'll get me across the country with no problems.
So far so good! We have not been disappointed yet with any of the service we have received from Toyota.
Very professional. Took their time to get everything done correctly. Offered shuttle service and very accommodating.
Always clear communication and great service . Adam handled the transaction. Thank you for the great advise. Adam answered the phone just at closing . It really saved me with the suggestions he gave us . Thx Adam!
Service performed, including a recall for vehicle done promptly as promised. Have used them before and pleased with care each time.
Took my truck in for diagnostic bc gas gauge stopped working. The problem was found, replacement part ordered & I was called the very next morning. Dropped off my truck @ 1:00 and @ 2:17 it was ready for me!! These guys are very kind, respectful and efficient!! I’ve had no bad experiences with this dealership! Awesome 👏🏼 👏🏼👏🏼!! THANK YOU, Jared, Adam and SIERRA TOYOTA! I appreciate you!
Very nice, helped me with my order and got my order to me fast ty
Great service. Everything was done properly. I have always been Very happy with the service dept
I love Sierra Toyota! They give a great value, their prices are very reasonable and they are always kind and welcoming to see you !
Great service experience. As usual the service was prompt, professional and very cooperative. I will return when service is needed
Thanks for opening the door. I am somewhat disabled and appreciate your help. The car service was excellent.
They were very efficient and professional. Everyone was very friendly and we were very pleased with the service.
Great service from both Humberto and the mechanic. Very pleased with them both. Also, the parts department has always come through for me. I get everything I need, along with prompt delivery of parts.
I’m very happy with my service , I will be back for the next service
Great experience! Easy buying process. Eric Morales, is the man to see, who knows cars.
Fast, easy to get service, call us on recalls, Humberto and crew are the best
I am always happy with the services at Sierra Toyota. Best employees anywhere.
They went over the top, to help find us a RAV4. Both Eric and Julie went out of their way to help. They gave us an amazing deal on our trade in while making the car buying process easy.
My service rep took good care of us. I believe this name was Ramon good news. Bad news is I was forced to wait over a week for a appointment which makes very unhappy when I bought the car from you because your local
Have always liked their service departments friendly staff. They are easy to work with and communicate with customers.
Humberto always goes out of his way to provide professional service.
Repaired recall item. Prompt professional
Extremely friendly, efficient and easy to comunicate with. Would not hesitate to reccomend it to others.
I would recommend sierra Toyota. The service department is good everyone is friendly and courteous
It is always great having my car serviced in Toyota. Everyone is great in dealing with customers!
My Prius had a starting problem. The crew finally called Toyota to figure out why it had this intermittent issue....it turned out to be the regular, not hybrid, battery and an electrical harness. Problem fixed and I don't have to buy a new car. Thank you Sierra Toyota!
I would recommend sierra Toyota
Sierra Toyota has always been top of the line with their service. Always professional and timely in getting you in and out. Very pleased and highly recommend them to anyone looking for vehicle services. Thank you
They did a great job checking everything and giving final results. Outstanding job preferences today
Great customer service as usual from Humberto! I think the requirement for 15 words is very annoying!!!
It would be nice if the young lady at the service desk was a little more friendlier.
Mark Retherford and his mechanic employees gave me the BEST possible service during a recent severe issue I had which necessitated a complete engine replacement (not a Toyota engine issue. I hit something in the road.) They jumped on my job and went far beyond what I felt was normal to get me fixed and on the road. I simply cannot say enough for them. All I can offer is a heartfelt Thank You!
Wonderful service and maintenance. Friendly, patient and very helpful with my Rav4.. Sierra Toyota SV Arizona
I had a great experience, very professional and friendly staff. Service was done at a timely manner. I only trust Sierra Toyota with vehicles! Forever Customer!
The service department employees are so nice and helpful. They go out of their way to assist with whatever I need. They are knowledgeable about many quick fixes to automobile software and can take care of the issue very quickly. i really enjoy doing business with Sierra Toyota.
I brought my 2007 Toyota Sienna in for recall service. Sierra Vista Toyota fixed all the issues and even steam cleaned the engine.
Very friendly and welcoming, explained the service and completed it in the estimated time! Thanks
The people were quick, knowledgeable, and pleasant to work with. The work on the vehicle was well done
My experience at Sierra Toyota was a wonderful experience. Marvin was excellent in helping me find what I was looking for. The day I was able to purchase the car, Marvin took me through every step of how the car functioned. Scott helped with the financial details. Jared set me up with an appointment to have a special coating applied to my RAV4. I did not experience one negative thing during the purchase of my vehicle. I will not hesitate, to refer anyone seeking to buy a vehicle, to Sierra Toyota and Marvin Morris in the future.
Love Toyota, young lady took care of me like she would with her mother, thank you so much.
My appointment was scheduled when I wanted and quickly, the service was efficient and I was on my way quickly
I have always had the best service here. Been coming for 15 years. The best!
Sierra Toyota is a casual no pressure dealership. This was the second vehicle that I have purchases from this dealer. My first experience was quite pleasant so I had no problem returning for a second purchase. My salesman Lynn was knowledgeable and both my wife and I enjoyed his assistance in purchasing our new Toyota Camry Hybrid.
Easy maintenance appointment as usual. Took about the time they said it would. Everyone polite and courteous. Love their service department.
On time, courteous, professional, and do exactly what they say. This is the best auto dealership with whom I have ever done business
The service department was excellent!! Went the extra mile to take care of me. They were super!!
Thorough diagnosis of a battery issue.
Sold our 2015 Hyundai Sonata. Quick, painless, fair, and honest. Great experience! Would recommend this dealer to anyone!
the salesman I worked with was Marvin. He was a great salesman! The whole experience was great.
We dealt with sales person Jeff Bennett and he was such a pleasure to deal with …we will certainly go back again!
Obviously purchasing a new vehicle is quite a challange due to supply issues. I spent the last 6 months communicating with about 8 dealerships around AZ. Some dealerships were a complete joke to try to work with(no replies, or calls, just spam) while a couple dealerships were easy to communicate with. Sierra was the only dealer that was actually willing to get the specific truck that I wanted. They also were willing to go down to a better price than the other dealers and also were willing to skip the typical dealer add-on stuff that I didn't want. Julie was ...
I had a wonderful experience with Lynn Burns there! He ordered me exactly what tacoma I wanted, made sure everything was agreed upon, and when I arrived, I signed a few things and just drove off. There was absolutely no point when I felt like I was being taken advantage of, and it was the best possible experience buying a new car! I was treated badly at other dealerships in pheonix and tucson, and it was like night compared to the amazing service at sierra toyota! I talked to a lot of different salesman across the toyota dealerships, and im ...
Well it was really convenient like going to a fast food restaurant. The car wash coupon was nice
The best. Lynn Burns. Low key. Friendly. No pressure. Helpful. Kind. Fun to be a car dealership Never thought I’d say that Even my Service Advidor. Sr Pena is tops Keep it up guys Thx again Lynn for making it happen Sincerely Steve Vos. 2021 RAV4 Hybrid XSE
I was looking for a Tacoma and I searched dealerships from California to Texas for the truck. After not having any luck anywhere else, I called Sierra Toyota as a last resort effort, only because I heard from a buddy that he had a bad experience there. After working with Eric, I have no idea what my buddy was talking about. We sat down and ordered the new truck with all of the features that I wanted. It was a very simple and pleasant process. I only waited 8 weeks for the truck to come in. This was great considering I ...
Lynn was amazing. The entire team was. They got me my dream car!! The car wasn’t in stock and Lynn made to search until he can find the perfect one for me. It was worth the wait and would recommend him to anyone.
The service was great. Mark was informative regarding the parts that were needed to improve the efficiency of the car.
I, Steve Vos finally found vehicle available I was looking for thru my home time Toyota dealer. A new RAV4 hybrid XSE from Sierra Toyota. I didnt know a deposit would guarantee Me getting the vehicle inbound from I don’t know where. Someone else got the vehicle who did put a deposit down But Product Specialist Lynn Burns at Sierra Toyota ordered a vehicle for me to be assembled in Georgetown KY first week in September. This time I put deposit down. Lo and behold. The assembly plant shut down due to chip and semi conductor shortage. No idea ...
I have purchased two vehicles from Sierra Toyota in the last 27 years and all the experiences were fine. I have had very infrequent service over the years but they have been fine also.
Swift, professional, effective service to my 2021 Camry, offered with a smile and large cup of good coffee. Thank you.
Excellent work and customer service. The team worked to make sure my Prius will be safe and that I was comfortable while waiting for the major service.
Humberto did a great job assisting me and took time to listen to my issues!!
We have been working with Frank, at Sierra Toyota, for over 3 years now. We would stop in and talk to him about our dream truck, when we were having our Camry's serviced. He knew the timing wasn't right. As we were trying to get pregnant and buy our home.. He was always an absolutely no pressure salesman. Which we appreciate and kept us coming back and asking for Frank! After buying a house and having our baby, we came back to Frank! We can't thank him enough for the amazing customer service, knowledge and patience. I will ...
Eric was personable, knowledgeable and made the entire process pleasurable I had two cars to trade in and wanted a new Prius to take their place . He found me a 2022 model on the boat coming to the U. S. I received top dollar for my low-mileage Avalon and Prius and he let me know as soon as my new Prius was in, guided me through extended warranty options, and ordered floor mats for the new Prius. This is the 4th or 5th time we have purchased a new car from this dealer and have always been happy with our service. ...
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