Customer Testimonials
Good and timely service. Thank you
Fast courteous service. Jared was excellent. Would recommend to my friends and family. Great place
Jared provides outstanding customer service. Jared kept me informed about updates on the status for the car.
Ry'n is probably the most honest, sincere person to buy a car from. He has literally told me when a deal is in my best interest or not. Whether I should walk away from it or not. He takes care of his customers as if they were family. I have bought 7 out of my 8 cars that I've owned from him. The one time I did not go to him I ended up with a lemon. I have recommended so many friends and family who I know have also had the same experience with him. Everyone at Toyota does ...
From my first contact at this dealership with Ry'n I knew I was buying from here under any circumstances. Ry'n was on the spot with timely replies and accurate information. Within mere minutes after our first meeting I felt like we'd known each other all our lives. Ive said more than once every vehicle I buy will be my last but Ry'n will for sure have a repeat customer should I decide on another vehicle
Very clean dealership, had my vehicle serviced. Charges were very reasonable, had an estimate on replacing my struts on my 22 year old tundra they were $300 cheaper than anyplace I had checked before. Needless to say I booked a time to have them replaced!! Great service and parts department!!
Friendly and pleasant from top to bottom. Good place to purchase a car or truck.
Toyota warranty is amazing. Sensor went out, 2016 Tacoma, under warranty. Sierra Toyota saved me $2900.
Humberto is a professional caring service representative that takes the time to explain your service. He is pleasant!
My Mom gets her Toyota serviced here when she's here visiting. She has always had good service and a pleasant experience.
They are always prompt and friendly at the desk when I check in. I get a great explanation of what they are doing and an estimate. The cashier is very friendly when checking out.
We loved getting the Corolla. So easy and friendly; This is the place to Buy
Thorough, professional, and courteous. Great service.
From my first contact with Ry'n to the closing of the purchase I've never dealt with a more customer oriented sales person. If the time ever comes to make another vehicle purchase this is the person I'd call.
Oil and filter change. They also did tire rotation. There was no charge, but they gave me a receipt that showed I would have paid the same as going to a quick-service oil change place, but they also rotated the tires. I will use them for my service center.
The dealer Was attentive and fast. They were polite and very helpful. I Washington satisfied with my purchase.
Fast friendly service. It was my first time coming to this location and I will definitely come back.
Excellent. Sales and service departments. They are people who care about their customers. I will return for my next service.
They are quick to get my vehicle in when I need service. Everyone in service department are very professional.
General maintenance check up and oil change. Always a great experience at Toyota / Sierra Vista. AZ.
After 30 plus years they never wavy from excellent service. My daughter recently moved to another state across the US and can’t believe the difference in service from a different dealer
Huge thanks to Andrea at Sierra Toyota for being so friendly and helpful when it came time to sell my car. I had so many questions, but she was always available and responsive and set me up with an appointment when I needed it in the short window of time before we had to leave town. Thanks also to Eric for being transparent and fair when it came to the offer. I'd definitely do business with them again, and would go back to them if I'm ever back in SV!
My vehicle was due for a 5,000 mile service. They always do great job and provide excellent customer service.
Glass was replaced quickly and customer service was excellent.
Big thanks to all the staff at Sierra Vista Toyota and to Ry’n Nabeeh for patiently working with my wife and I on buying the tundra truck. We are very happy with the purchase . Thanks again
Always thorough and fast, they keep our new car in great condition.
Toyota in Sierra Vista was very courteous and helpful, and finished my oil change within the hour.
Good work and service I will comeback again!!!me gusto el trabajo y el servicio yo soy Toyota 100%
Excellent service by all. They started on time and were accurate in their estimation of how long the service would take. They found some problems that they were able to fix during the appointment and were able to order some new seat belts to replace the 20 year old original belts.
Quick service and very professional. Financing was quick and reasonable. Had issue with vehicle took care if problem promptly.
By far the most enjoyable dealership I've ever dealt with! Lynn and R'yn know how to treat you and are not the typical "pushy salesman." We highly recommend going to Sierra Toyota from all the dealerships we've dealt with during this process. Even if you live in Tucson (or further), head to Sierra Toyota and have an enjoyable car purchasing experience.
Adam and Mark, the service reps were terrific. Diagnosed and fixed the issue within one day. Great experience at Sierra Toyota and will definitely use them for all of our Toyota maintenance needs.
Courtesy, promptness, organized, efficient, delightful to work with every time. I walk away feeling that the customer is always foremost in consideration and treatment. I have never dealt with any business where I felt more cared for.
Absolutely fantastic. Everyone was pleasant, welcoming and professional. Jeff Bennett was great to work with.
Mayra was wonderful, punctual, educated, and meticulous during our experience at Sierra Toyota. Mayra was able to quickly answer all of my questions or concerns. She knew the our new RAV4 HYBRID inside and out! Paperwork did not take long at all. The dealership was clean, the staff was friendly, and we enjoyed our car buying experience at Sierra Toyota. Let Mayra know if you are looking for someone with the knowledge of the vehicle and a kind smiley sales associate. Thank you Mayra and Sierra Toyota! -The DeFevers
Excellent service! Everyone that I spoke with was very helpful and kind. Calls were returned in a very timely manner. I would definitely do business with them again.
I enjoyed buying my car from Sierra Toyota, the best and speediest car buying process ever.I particularly liked dealing With Eric Morales because he knows his products well, and set up the car for me. He was also very quick and efficient.
Just took the Camry in for a routine oil change. The service went fine, but I wasn't notified when the service was complete. I was there for an hour and a half for an oil change!
When I drive into the service area. Someone was right there to meet me and take me to a service desk. My Toyota was going to have it’s 65,000 mile servicing. I walked across the street to get lunch while I was waiting. My vehicle was ready just as I was finishing lunch. Humberto and Adam were very helpful and explained all the details about the inspection and the servicing that was performed. They were very thorough and polite. Thank you!
Very friendly. Linda, the transport lady is always been wonderful. She is reliable and friendly. I was kinda upset that they changed my filters again this visit as they were changed 5000 miles ago. When I asked for the old parts, they seemed upset that I had asked, but returned them anyway. One filter didn’t really need to be changed. That has been my only negative experience with Sierra Toyota.
Except for the length Time it took to do the necessary checking and repairs I felt I was dealt with honestly and fairly. And the service gentleman was very professional, Knowledgeable And friendly
Timely service. I waited about 30 minutes for the service to be completed. They even washed my truck in that time. Joseph was very helpful and informed me of possible issues like the tire wear and interior cabin filter.
Always very professional and friendly staff and I never worry if the problem will be resolved quickly and correctly or if I will be overcharged.
Great service on my Mazda3 Sport, I was able to drop off and pickup with no issues
Jeff at Sierra Toyota took extra care to keep me informed on my vehicle while I was out of town. Made the process quick and easy.
I have had a lot of work done at Sierra Toyota and have always been pleased. The service writers are very gracious, and the mechanics are top-notch! I highly recommend this service department for not only Toyotas, but other makes as well. Thank you for all your great work!
The service dept was very personal and worked my pickup in for service for I had no appointment . Good job!!
Julie was great with us when we bought our Toyota RAV 4. If you are looking for a new or used car go in and ask for Julie. You won’t be disappointed.
Mark was fantastic. He has great customer service skills! He helped us over the phone to troubleshoot the problem. When we arrived he couldn’t have been more helpful!
Quick, easy, and friendly. Would buy from them again. Lynn was the best to work with
One thing I can say about Sierra Toyota, you can trust them 100%; they do not give up on the work they are performing and I am very satisfied with their service.
I was referred to eric by a friend and he did not disappoint. He has made my entire experience super easy and helped me get the best deal.
Happy with service and prices, customer service is real at Sierra vista dealer unlike desert toyota
Umberto always ensures I’m kept in the loop as well as ensuring the work being performed is done correctly. He also strives to provide me the best price to top it off which keeps me coming back. Great Job!
Everyone was friendly and helpful. They told me how much I would expect to spend on this visit. Plus, they got the job done a little faster then expected so that was great. I do recommend them.
Excellent customer service as always. Thank you Humberto Peña.
As always, Humberto & the service department has taken excellent care of my vehicle needs. Keep up the good work.
Very satisfied with the way we were treated by Mr. Burns. Excellent salesman. Thank you
Muy buen trato y excelente vehículo todos ahí lo tratatan muy bien y buen cafe
I purchased my new Toyota from Sierra and it was a very smooth experience.
I received a good attention to arrive there were professional and efficient thanks for your attention
Great service and reliable. They dont overcharge or tell you that you need something you dont
As usual the service was fast, efficient, and satisfyingly efficient. It is a pleasure to deal with them.
The whole process was simple and satisfying. And the staff was very friendly and easy to work with. I drove all the way from Mesa to buy my truck at Sierra Toyota! No one else could give me the high quality of service that they did.
Friendly, quick service, no surprises. Very happy. This was my first visit having just moved to the area. Will definitely use Sierra Toyota again.
Mark was very nice and accommodating. Made friendly conversation as he helped me and I felt very welcome.
Excellent and professional service from this location. Provided a seamless transition from my previous servicing location in TN.
Great service. Very prompt
The sales person was friendly. and tried to help with a question a few days after the sale.
My service was very brief, which is always good. The inspecton covered several parts of the car, and it was all professionally explained in the end
The service department is a pleasure to deal with. Humberto is amiable and explains everything thoroughly.
Always on time, quick service time. Must be a good place everyone smiles and says hi. I wouldn't take my 4 runner any other place. Thanks again sierra
All I can say is !the sales people are dedicated to their customers. Thank you for caring.
My first car buying experience, So glad it was with Sierra Toyota. I will recommend to others!! Thanks Ry’n!!!
The staff were very knowledgeable and helpful. They were patient and able to help with whatever questions or concerns I had during the process
I contacted Eric at Sierra Toyota in Sierra Vista to check out a 2021 Dodge Ram they had for sale. I expected that it would take some time to make a deal even if the truck I wanted was still on the lot. Much to my surprise, not only was their service fast and honest, I started at 11AM and by 5PM I was driving the truck I wanted off the lot! These guys were great! Especially Eric. We had been pre-approved for an amount we wanted to pay for the vehicle with a credit union I have been dealing with ...
Easy to contact, work with, and very straight forward with their pricing. No sleazy salesmen or pressure sales. It was a great experience and I will be going back to them.
Even though I didn’t buy my Toyota from Sierra Vista Toyota, you have been more helpful then where I did buy my vehicle at camelback Toyota. you are more knowledgeable concerning the function and workings of my vehicle. Camelback I gave 1 star rating. In addition the used car manager at camelback Toyota has lied to me 3 times so far and never came thru on his promise. There is a sense of honesty with Sierra vista Toyota. You easily deserve a 5 star rating, where you treat a customer with respect and very informative. I did get that respect before buying ...
I can always count on Sierra Toyota to do the best service on my vehicle.
The service department is very efficient and completed the work on my car in a very short period of time!
Excellent service department!
Personnel were very friendly, helpful and was able to service my vehicle quickly and get me back on the road!
Quick and easy
Fast, complete and clear communication about what was being done. All in all excellent service!
We been taking our 4WD Tacoma and Lexus SUV there for over 2 years. Humberto as ALWAYS provides great service!! He is personable and his tech team thorough and honest.
Great experience from some amazing professionals who helped us every step of the way with our purchase!
Adam is a very knowledgeable Toyota employee who answered all my questions and then some.
Buying a car with Sierra Toyota was the easiest car-buying experience I’ve ever had!
Buying car from Jeff was an easy and stress free experience, I did not feel pressured into buying anything I didn’t want, he answered all my questions that I had, and he was super helpful and friendly! I got a great deal on an awesome car thanks to him!
Thanks to Lynn Burns for making our new car purchase easy and comfortable. No market adjustment, no hidden fees and absolutely no hassle. We highly recommend Lynn and all the staff at Sierra Toyota. Ross handled the financing faster than anyone at any dealership I have ever dealt with. It is refreshing to walk out of a new car deal having experienced zero stress. I have only had that happen at Sierra Toyota and we will continue to buy from them in the future.
Great
Amazing!! How all dealerships should operate. I searched around the state for a dealer willing to give a fair deal by not adding markups. SV Toyota isn’t shady, no markups, no hidden fees. Just pure excitement looking forward to my 1794 Tundra!! Thank you!!
The staff was very friendly and very helpful, my truck service was completed quickly and done well.
Gilbert was very attentive, and made us feel valued as customers. We will use him again for our next purchase.
Both salesman did a great job I’m very pleased the car is excellent just what I wanted
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