Customer Testimonials
I traded in my 2021 Highlander for the 2026 Tacoma and the process was remarkably easy and quick!
They are a nice small town dealership with friendly professional people and no high-pressure sales. I would buy from them again.
Don't work with Caleb! I drove 90 min with a smile and cash in hand to buy a specific car for my teenage daughter. It should have been the easiest sale they could have. I didn't want to haggle the price, just sign a purchase agreement The condescending attitude I got from Caleb Macias had me up and walking out after 20 min. The things he said to me and the way he said them, I never wanted to punch a face more. Stay away unless you have no self respect for yourself.
Caleb was great and explained everything very clearly about the pricing, the value of the trade-in and the vehicle itself. I obtained my own financing, so no comment about that process
I received excellent service 👏.
Sierra Toyota has now sold me 5 Toyota vehicles. None has had issues. The service is always professionally done on my vehicles. Kudos to the used car manager on appraising my Venza, even with the pin stripes I had put on the car. Steven Vanatta was very helpful in all aspects of getting the latest vehicle purchase done. Thank you Sierra Toyota!
None of the typical dealer xx. Jeff Bennett was honest and straightforward from the beginning and helped us get our new Grand Highlander exactly how we wanted it including color. The actual buying process was also very smooth. Jeff handled almost all of it. He presented the options and explained them without the pushy sales pitch. This dealership was better than any I've used in Tucson.
Sierra Toyota has been an amazing dealership. We just bought our second vehicle from them and the sale went as smooth as smooth can be!
Manessa is absolutely outstanding. She has been our salesperson for both vehicles and is so professional and personable. She is our absolute favorite sales person we have ever had. We highly recommend if you need a car, ask for Manessa!
We want to also do a shout out to Andrea and Audrey! They were so helpful to us and alway makes us feel so welcomed when we walk through the doors. They are just incredible!
... Read More DealerRater - Oct 17, 2026
Ross worked with us and found us the van we wanted. When the dealership received it, he didn't pressure us to buy it. Manessa was the person who assisted us with the sale. She was extremely knowledgeable, personable, and helpful. The cost of our van was much less than if we would have purchased it from a dealership in Tucson or Phoenix.
It was an easy process trading my car to a new tacoma and the pricing is fair. The sales rep are very knowledgeable and was able to answer all my questions
We had a really good buying experience, quick and efficient, and best of all a good OTD price compared to the the Toyota dealers in Tucson. Our salesman, Caleb, was awesome..
A very satisfying experience. Special thanks to Mayra for staying focused on my needs to expedite the sales process.
High quality service. Attentive agents. Comfortable service center. It's driving one of the best cars on the market with the best service center having your back. Trouble-free car ownership. Come check out what your Toyota owner friends keep telling you.
Steve was Great at helping us with the purchase of our new Toyota. We love the honesty of Steve and the no pressure sales tactic of Sierra Toyota, couldn't have been more pleased!! Thanks Steve!!
Great buying experience. No dealer add ons and they gave us a good price for our trade in
Our transaction was handled very professionally, clear and quick! We are always happy customers when we leave Sierra Toyota! Thank for hitting the mark!
This dealership made me feel stress free in buying our car. Our sales representative Mayra was very professional and knowledgeable while explaining the whole process. This has been our easiest car purchase. Thank you Sierra Toyota
The entire process was a complete breeze. Paperwork, finance everything. Mayra is great! We are actually return customers. Thank you!
Great service , we ordered our car Caleb was our salesman he wasn't pushy he was very patient with us keep in touch with when our car was getting here, overall best customer service
I have had several interactions with Sierra Toyota over the past seven years since moving to Bisbee. I have always been completely and totally satisfied with both their sales and service departments. You won’t go wrong with Sierra Toyota!
Manessa was absolutely professional, trustworthy, helpful and charming! She made the scary process of buying a car simple and pleasant. Thanks, The Valentines 💝
Jeff Bennett was Friendly, provided time for questions, no pressure, listened and responded to my needs. Made himself available when I needed. When I finally settled on a used car he held the car for me, as I needed and made an extra effort explaining details for my husband. Lynn the manager came out to explain the process with myself and my husband. Julie made the final paperwork process easy. Thank-you Sierra Toyota
Jeff Bennett and Julie Ramirez were especially helpful to me in finding the right Toyota Tundra that I was looking for. They were both friendly and professional. I highly recommend Jeff to anyone looking at purchasing a Toyota.
Ordering my Toyota camry had a few glitches in the beginning but all turned out great! I appreciate Eric taking his time to explain how the car operates and how to use the screen that works off of my cell phone. He did a great job! Thank you, Michelle Mauzy
Ryan was great. I needed a truck in the morning and he had me driving out the lot at 11:30 AM. He knew what my needs were and anticipated what I might need to think about. He showed a great deal of understanding. And I got a great trade-in value which helped with purchase price!
Jeff helped me write up an order for a new RAV4 and was very supportive during the time it took for delivery, and when it finally arrived he got me behind the wheel ASAP. I appreciated him,
We had a great experience working with Mayra on our Toyota Sequoia. We made the trip from Durango Colorado, and she made sure everything went smoothly and quickly. She was friendly, helpful, and great to work with. We’re so happy with our Sequoia. Thank you, Mayra!
I took my 2019 Prius Prime to Sierra Toyota for service on Sept. 16. At check-in I asked the service writer, Jonathan, to have the mechanic check the air pressure in my spare tire as I was taking a trip and he assured me he would. When the service was completed Jonathan came into the waiting area to let me know the car was ready. I asked him if the spare had been checked and he assured me it had been. Before leaving on the trip the next day, I checked the spare tire and it had 10 psi of air in it, ... Read More Google - Sep 25, 2026
Jeff Bennett was especially helpful to my wife and I with us deciding to buy our first EV. He clearly explained the features, some specific to EV’s and unfamiliar to us. He was friendly and helpful during price negotiations. I recommend Jeff to anyone looking at purchasing a Toyota.
My mother, who is a senior, needed a ride home . She is just not physically able to wait for hours in an auto dealership. So while getting a ride to her house on Moson Rd her driver was rude and complained about the distance. She has another service appointment so I called the dealership to work it out. I left voice mails and messages for the management and never heard back. As a veteran it absolutely disgusts me the way I was treated by this dealership. Avoid at all costs, their do not know how to treat Seniors or veterans.
My mother, who is a senior, needed a ride home . She is just not physically able to wait for hours in an auto dealership. So while getting a ride to her house on Moson Rd her driver was rude and complained about the distance. She has another service appointment so I called the dealership to work it out. I left voice mails and messages for the management and never heard back. As a veteran it absolutely disgusts me the way I was treated by this dealership. Avoid at all costs, their do not know how to treat Seniors or veterans.
Always great service. Sucks they couldn't figure out what was wrong with my stereo though.
Jeff was helpful over the phone and answered all my questions. Everything was quick and easy once in the dealership
Service by appointment done in rapid order.
We found the vehicle we wanted on the web site, then went into the dealership. Within an hour we had a reservation and a reasonable out-the-door price. A couple of weeks later, we came in to pick up our newly arrived vehicle, and an hour later we drove away, having paid the out-the-door price. No pressure, no over-selling. The salesman respected our time like it had value and didn't waste it on things that make me dread buying new cars. I would EASILY recommend Sierra Toyota to anybody looking for a hassle-free experience buying a reliable vehicle.
If you are looking for an honest, reliable, and straightforward dealership, this is the place to go. The entire team went out of their way to make sure our vehicle was completely taken care of and that we had a great experience from start to finish.
A special thank you to Lynn Burns, the used car manager, for making the process seamless and working so hard on our behalf. In the service department, Austin and Ashley were fantastic—attentive, communicative, and thorough with our car.
Finding a team that truly looks out for its customers is rare, and these guys ... Read More Google - Sep 9, 2026
Informative,courteous, and a delight to work with.Would recommend to all my friends.Thank You
Manessa was great but show room was uncomfortably hot. Customers and employees were fanning themselves.
Eric was very patient through difficult change. I have relied on Sierra Toyota for years, and they have always been honest AND conservative about needed service. They are my dealership for life.
From first contact through delivery, Manessa provided professional and efficient service. Sierra Toyota offered a very competitive price on a low volume vehicle and on my trade in.
I am very disappointed with Sierra Toyota Service Center. I definitely had high expectations for them based on all their great reviews but every one of my interactions with the service team have been far from great. You call the service center and can't get anyone to pick up the phone. When you do actually get someone to answer, they say they need to transfer you to the "person working your case" all for that person to not pick up. I find this frustrating because the service advisors sit in an area separated by a glass window ... Read More Google - Sep 3, 2026
Amazing experience. Steven was very polite and informative. He made the experience very relaxing, with no pressure.
We purchased 4 new Toyotas from Sierra Toyota. in the last 10 years We were not satisfied with the trade in value of our 2021 RAV4 TRD which was is in excellent condition. We had a Kelly Blue value and other values from different reviewers of cars. They would not give us the value of our vehicle. We would highly recommend the service department at Sierra Toyota. Great service and they do any excellent work.
Didn't wait long and they are so friendly every time.
On a random Wednesday I walked in to see if a deal could be done! The salesman Jeff helped me every step of the way to get the deal done. For a second we thought the deal would not be done but a second trip to the finance office and the deal was sealed. Thank you again for the great customer service.
I had a very pleasant experience at Sierra Toyota. They made the experience easy to purchase a car. Staff was extremely helpful. Steven was a great sales rep to work with.
Caleb was instrumental in my decision to purchase from this dealership. His commitment and willingness to get my the exact vehicle I wanted, even despite the complicated and long process commendable. I highly recommend working with this dealership if you want to find your dream car.
I’m very pleased with the dealership, honesty and integrity I would highlight as their strongest values, thank you Sierra Toyota in Sierra Vista, Arizona
Caleb was a very good salesman’s. From a customer’s prospective he could have fought a bit harder for deals for me, but as a former car salesman and from a dealership prospective he did well. To say I was disappointed with receiving used items after purchasing one of the most expensive vehicles on the lot, is an understatement. I feel like with a purchase like I made I would have interacted with more than just the salesperson. I knew what I wanted, dealership had it, and I bought it. I think dealership knew that and I received less ... Read More DealerRater - Aug 19, 2026
In and out in in less than 1 1/2 hours. Very pleasant and professional experience.
Great customer service. Erik was great salesman
Low pressure experience and I feel confident about the purchase I made. Signing was easy and I wasn’t handed a dozen unnecessary options after the deal was made.
The people that we dealt with were very helpful and informative. It was not the usual car salesman attitude that people don't like.
I’ve purchased several vehicles over the years, but my recent experience at Sierra Toyota set a completely new standard for what buying a car should be like. From the minute I walked through the doors, the entire environment was welcoming, professional, and completely stress-free.
Took my Tacoma here to get get the prescribed 5k service and it was great. They even provided a video walk through of the inspection they did which gave me peace of mind.
Best experience I have ever had purchasing a vehicle, Ruth is very knowledgeable and ran her buns off taking care of the business at hand. Great .... If this old man is around and able to operate a vehicle in the future, SIERRA TOYOTA and Ruth will be the ones I go to
Purchasing a vehicle at Sierra Toyota was a very pleasant experience. They had the exact vehicle we were looking for, even the color! And, it was Gold Certified too. We found it online and called Sierra. Eric answered the phone and looked for it on the lot. He found it and put a hold on it, until we could get there in about 1 1/2 hours. Eric was very knowledgeable, courteous, and answered our questions thoroughly, helping us to make our decision to purchase this low mileage 2023 RAV4 hybrid XLE. We did not feel any pressure from Eric to buy this. Our ... Read More DealerRater - Aug 8, 2026
Our experience purchasing our new Toyota RAV4 Hybrid from Sierra Toyota was outstanding from start to finish. After shopping at several dealerships, Sierra Toyota was the only one that truly made the process straightforward, transparent, and stress-free.
Our salesperson, Ryn, was exceptional. He was knowledgeable, patient, and genuinely focused on helping us find the right vehicle rather than trying to pressure us into a sale. He answered every question thoroughly, kept us informed throughout the process, and made what is often a complicated purchase feel easy and enjoyable.
Just as impressive was every other member of the Sierra Toyota team ... Read More Google - Aug 5, 2026
It was great all the people were nice especially Lynn thank you my husband left this morning to New Mexico the car ran very smooth all our questions were answered very satisfactory thank you very much we appreciate you guys we will recommend our friends and family
The dealership is very modern and has a very professional staff. I feel welcome from the moment I walk in till the moment I leave.
They didn’t charge me any money. Super nice and generous of them. The area is pretty big, waiting was very easy and comfortable. Thank you guys for your help!!
A huge shout-out to Mayra and Ross at Sierra Toyota!
We had an incredible car-buying experience today when we picked up my wife's new RAV4. Mayra went above and beyond to make it a truly special occasion. From handling all the paperwork and explaining the warranty options to unveiling the vehicle and taking plenty of time to walk us through its safety features and driving technology, she was exceptional every step of the way. Her professionalism, knowledge, and genuine care made the experience unforgettable.
We also greatly appreciate Ross, the General Manager, for making the process refreshingly straightforward. He ... Read More Google - Jul 30, 2026
Quick, easy, and hassle free experience. Got the best value for my trade and e-paperwork was quick.
We have bought several vehicles from Sierra Toyota and we are very happy with the salesman, service department and administration.
We have bought several cars from Sierra Toyota and have always been very happy with the salesman, service department and management!
I just bought a new Corolla. Jeff and Julie and the rest of the team were great! They worked extra hard to have the car ready for me to come in on a Saturday only one day after it arrived in stock due to my work schedule. Julie took extra time to shop and reshop financing for me to make sure I was getting the best possible rate. Pricing was transparent and they honored a previous written quote. Maybe a little bit disappointed with the trade-in, but it is what it is with old cars. The entire experience was low-key ... Read More DealerRater - Jul 25, 2026
This is the only dealer I will deal with in this corrupt town as it is not owned by the monopoly that owns every other dealer here. Erick was as good a salesman as I can remember. A teacher he is not as good and Toyota corporation won't offer anything more than the owners manual as far as this book in concerned I feel it is like everything sent to the U,S, it goes through Mexico to interpret the Japanese language to Englich. this
Awesome Jeff was very patient, answered my questions, found the right vehicle for me,took good care of me. Thank you Jeff
Very friendly and helpful staff. Very knowledgeable and patient salesman. Highly recommend Sierra Toyota!
Manessa was absolutely wonderful to work with. She is the most professional and knowledgeable sales consultant we have ever dealt with. She listened to us and showed us exactly what we were looking for. Manessa explained everything about the car and all of its features. She answered all of our questions clearly. She got us the deal we sought. Never has a car buying experience been more enjoyable and stress free!
The process was very easy and friendly, Eric is very knowable of the system, thanks.
Buying a new car can be a very daunting challenge. Steve and the staff of Sierra Toyota made the process easy and stress free. Thank you for the great experience.
Steve & Julie are the two that I worked with and they were amazing. I will buy from both of them again.
They always greet you when you walk in the door. Excellent customer service especially by salesman Eric Morales. This is the second time I bought a vehicle from him and he makes sure you are really satisfied before signing any papers. I recommend Sierra Toyota if you’re looking for a new car or used car. Thanks Sierra Toyota and Eric.
Very responsive to all our needs. Very professional and friendly staff. Answered all of our questions.
My family and I went there to test drive a grand highlander we had done our research and knew what where our needs vs wants with the vehicle but hadnt drove one yet. To our surprise they did have one on the lot. We test drove with Ruth and after learning this was the suv we wanted with everything we where wanting/needing we bought it. Ruth answered every question we had and never tried to upsell things we didnt need. She was very nice and even gave my kids some toys and coloring books, its a long process and ... Read More Google - Jul 13, 2026
Jeff is so low key. He is such an asset to Sierra Toyota as he delivers such a nice, calm demeanor with no pressure. He knows when to walk away to allow private discussions and how to get you in and out with a new car by being prepared to get you hooked up to your car's fancy stuff! VERY knowledgeable about the products he sells! Thanks Jeff!
Customer-Focused. Friendly. Professional. No pressure. Knowledgeable, answered all our questions. Easy to work with. Overall great experience!
Great people, neighbors and sales folks. Spent the better part of 3 weeks looking for a vehicle. Everyone else made me feel like I was getting ripped off. We settled on a Tundra, wasn’t a first or third choice but Manessa and team won us over.
We enjoyed working with Manessa. She is very likable, patient and made us feel comfortable. No pressure at all. She is one of those people you feel like you've known for a long time. She answered our questions confidently and if she didn't have the answer, quickly found out. Her upbeat attitude was a welcome sight these days. She was great at explaining how to operated several features of the car. We definitely would recommend her to anyone looking for a new or used car. Thank you, Manessa! It was our pleasure to work with you.
Best car buying experience we’ve ever had. There’s no pressure. Our sales person was available to us at all times and they went over and above what they needed you to be able to get us into our car.
Easy and professional process , Mayra was straight forward and made the process simple. Appreciate the honestly and transparency.
I have yet to learn about the rest of the dealership,but Manessa was wonderful to work with, a very organized, no pressure, informative, professional. I think she would be an asset to any business.
I can't recommend Ryn enough! ⭐⭐⭐⭐⭐ From the very beginning, he went above and beyond to make our car purchase happen. He was patient, honest, and worked tirelessly to make our sale happen and quick. He made what can often be a stressful experience feel easy and enjoyable, keeping us informed every step of the way and making sure we were comfortable with every decision.
If you're looking for a salesperson who truly cares about his customers and will do everything he can to help you drive away happy, ask for Ryn. We live and Texas and would drive ... Read More DealerRater - Jun 28, 2026
I had an outstanding experience working with Ryn when purchasing my 2026 Toyota Sienna. From the moment we arrived, he was professional, knowledgeable, and genuinely focused on making the process as smooth as possible. He answered all of our questions, kept us informed every step of the way, and never made us feel pressured.
What impressed us the most was his commitment to getting everything completed in a single day. He worked hard behind the scenes to make sure all the paperwork, financing, and final details were handled efficiently so we could drive our new Sienna home that same day. His ... Read More Google - Jun 27, 2026
I have to say that all employees I have interacted with are friendly at this dealership. I took my car for an alignment since I just put new tires on it. I had it aligned last month at Precision Toyota but the car was pulling to one side. I was told that my car needed a camber bolt kit and the cost was $292!!! I declined the service went to the parts store and purchased the bolts for $35. I took the car down to Mexico to an alignment shop, turns out my car didn't need the camber bolts. My car ... Read More Google - Jun 27, 2026
Steven Vanatta was awesome easy going and knows Toyotas answered all our questions made us feel comfortable!
I cannot say enough wonderful things about Manessa! From the very beginning, she went above and beyond to make sure I was comfortable and informed throughout the entire car-buying process. I had a lot of questions, and she was incredibly patient, kind, and never once made me feel rushed or pressured.
Buying a vehicle can be stressful, but Manessa made the experience enjoyable and seamless. She took the time to explain everything, kept me updated every step of the way, and truly worked hard to help me get into my 2020 Hyundai Palisade. Her professionalism, dedication, and genuine care for her ... Read More DealerRater - Jun 24, 2026
Great, honest service
Had my best car buying experience at Sierra Toyota. The Salesman Jeff Bennet made everything quick and easy. They did not play any car dealer games with me. FYI I drove all the way from Odessa, Tx get my Landcrusier. I will give them 10 Stars
Amazing service, highly recommend! I am sure all of the sales people are great, but Stephen Vanatta is THE BEST!
Best deal and best dealership in Southern Arizona Been customer for thirty years plus Best
Team Sierra Toyota has once again proven to be second to none. Our experience with Manessa and Lynn was truly customer service at its very best. Together, they showed a genuine concern for the customers expectations and desire to buy a car from Sierra Toyota. Thank you for your professionalism and once again continued excellence in supporting customers such as ourselves in Sierra Vista.
So angry... They don't work on Toyotas older than 20 years. You're the dealer, do better... Disgrace for Toyota. I have never in my life experienced that, EVER. 1997 Tacoma, denied service because it's "too old". You should change your business to a different brand if you don't want to work on anything that actually lasts. So you only do warranty work or force people into debt buying new so you just make more money! I've had my truck since it was new, I try to always take it to a Toyota dealership... But not ... Read More Google - Jun 15, 2026
We loved sierra toyota! Helpful, answered all of our questions and got us our dream car. We really recommend working with Caleb. He knows his stuff and helped us by looking at several different vehicles until we found the one.
Jeff was great, pleasant and professional. Found it very entertaining watching him acting like he was performing magic by reducing the price that was already. Reduced. Most impressive is he only got up once to increase the value of our trade-in, so much I didn't haggle any further for what it was worth. He got it close enough. Best dealer, ever
Caleb was a great help !! He went out of his way to answer any questions and was very knowledgeable. He was very patient and never once pressured us to make the sale !! Caleb is an asset to the dealership and will do well . Everyone else was very helpful to.
