Leaving maintenance visit, I noted a sound and a minor drag going over bumps, dips, and on hard turns; the splash guard is hanging down!
I stopped in without an appointment because the alarm buzzer would stop. The technician knew exactly what was wrong, fixed it, explained how to avoid this n the future and I was in my way in less than 5 minutes. My out of town guests were impressed!!
Iwe were. very happy with the way we got treated. We will be returning It’s a well run dealership and just what we were looking for.
I was really amazed in how much money I saved, and I was really impressed with the customer service. The entire team of employees that helped my family and I were committed to make the vehicle buying process very smooth and efficient.
Eric Morales was absolutely fantastic he is the reason that bought from Sierra Toyota. Eric guided us from explaining in detail all the options thru successful price negotiations.
These guys are great. I have been here a few times looking for cars. The sales guys are helpful but not at all pushy.
I was referred to Marvin. When I met Marvin I knew everything I was told, his integrity, straight forward approach, his warm-heartedness, was evident. I had been agonizing for months on a transportation issue regarding my granddaughter. Within 3 hours, between Marvin and Finance, the problem was delightfully solved. I had some questions regarding a parts issue. This was thoroughly explained to me by Mr. Acosta. Everyone I came in contact with, no matter how brief, was very kind and considerate. Just the thought of buying a vehicle is overwhelming. Everyone made the experience, (including the information explained to me about the owner), a relaxing and eventful experience.
Took my 4Runner in for its 25000 mile service and service department recommended I get my 4Runner realigned. The first go around I received my vehicle back and the steering wheel was slightly crooked. A week and a half later I Called the service department again and they kindly asked me to bring it back and they realigned it at no charge and it’s perfect now. I was pleased.
Everything we talked about initially was perfectly reflected when I showed up to finalize. They quoted a fair price, no drama, and did exactly what they said they would. I couldn’t ask for a better buying experience. This was my 2nd Tundra from Sierra Toyota, I’m not interested in looking elsewhere. Julie was great, and really made everything easy and stress free.
I had such a great experience getting my car, Scott and Eric were amazing and so nice! Everything was ready when I got to the dealership and was driving off the lot in my new car within 30 minutes! Thank you Scott and Eric, I appreciate it.
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