Customer Testimonials


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DealerRater Mar 22, 2023

Sierra Toyota made car buying easy! Gilbert was great to work with and was on top of every step of the process. The whole team was welcoming and attentive to all questions. Sierra Toyota's implementation of SmartPath on their website is excellent. Pricing and associated fees were clearly stated and matched up exactly with the final paperwork. I highly recommend buying your next car from Gilbert and Sierra Toyota!

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DealerRater Mar 20, 2023

Very great service very clean dealership fixed everything as they were supposed to I will always come back to Sierra Toyota to have my Prius worked upon it runs great now after mark took care of it thank you all

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DealerRater Mar 20, 2023

Very professional very good work I'll always bring my Toyota's to Sierra Toyota

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Google Mar 20, 2023

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Google Mar 20, 2023

Great work always done on vehicle.

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DealerRater Mar 19, 2023

Everything was on time professional courteous. They were informative and everything that was require under an hour. Outstanding

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DealerRater Mar 19, 2023

Lynn Burn was: professional, patient, pleasant, responsive to our questions, clear explanations,and aided the test drive.

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DealerRater Mar 19, 2023

Service was completed quickly. I was advised of changes needed for service before work was done. Staff is very friendly.

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DealerRater Mar 19, 2023

Amazing job, made sure I found the car that fit me and my family needs.

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Google Mar 19, 2023

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Google Mar 19, 2023

Dropped off car and waited for completioñ.

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DealerRater Mar 19, 2023

Very helpful and kind when assisting to find the exact vehicle I want. It was a pleasurable experience to be served.

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DealerRater Mar 18, 2023

The dealership was great it was an interesting and smooth process and experience, everything was easy and accessible to look at and see what really fits! Gilbert Diaz was great he was there when we needed him and he was always patient and quick to answer our questions when we had any.

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Google Mar 17, 2023

Ryn was awesome. Very patient and knowledgeable. He listened to my needs and found the car to fit them with no pressure. Couldn't be happier

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DealerRater Mar 17, 2023

I like Toyota products and Marvin has always treated me right he doesn’t stop once the sale is complete. He has come to my home to program the garage door

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DealerRater Mar 16, 2023

Also very helpful and patient. They answered all of my questions and let me know what needs to be done next.

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Google Mar 16, 2023

I need to give big praise to the service department at Sierra Toyota. The service advisor Jared and his guys solved a difficult and perplexing problem with my old Land Cruiser. They also didn't charge very much in my opinion, considering it took a few days to get to the root of the problem. Jared and his team of mechanics are A+ in my estimation.

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DealerRater Mar 15, 2023

The Toyota dealership gives my car excellent service, and treat me with the same consideration.

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DealerRater Mar 15, 2023

I'm very happy we purchased from Sierra Toyota. Everyone is so helpful & professional. Thank you Ry'n, will definitely be back!

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DealerRater Mar 15, 2023

Excellent service performed on short notice. Staff was very friendly and professional. Waiting area was very clean.

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DealerRater Mar 15, 2023

Excellent customer service from entire service team! I’ve found my visits to be very nice & accommodating while I wait for my vehicle to be serviced. Much appreciate! Lisa Norstrom

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DealerRater Mar 15, 2023

I have always been satisfied with my experience at the Sierra Toyota dealer ship and service center

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DealerRater Mar 14, 2023

Everyone at Sierra Toyota was friendly and treated me kindly. I did not feel pressured or like I was being held hostage like at some of the other dealerships I visited before Sierra Toyota. Jeff Bennett made my first car purchase experience feel like a great success!!!

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DealerRater Mar 14, 2023

No pressure, knowledgeable sales people. In today’s market it’s hard to find a dealer that doesn’t inflate the price above MSRP. Sierra Toyota didn’t do that. A friend recommended them to us and we drove down from Tucson. We’ll make the same recommendation! Our sales woman Mayra was awesome!

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Google Mar 13, 2023

Routine maintenance was done. All was good and went well.

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Google Mar 13, 2023

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DealerRater Mar 12, 2023

Jeff Bennett was very helpful in finding the best car to suit my needs! It was worth waiting for!

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DealerRater Mar 12, 2023

No hassle or pushy up sales, very professional and respectful they truly take their time to go through everything you want and will do everything to locate your perfect vehicle and make it happen. Mayra is outstanding and a pleasure to work with!

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DealerRater Mar 11, 2023

Jeff was amazing! Super helpful and made my purchase so easy and quick. Love my new Tacoma!

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DealerRater Mar 11, 2023

Very great services and was able to help me get into what I was looking for

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Google Mar 10, 2023

Good work, great recommendations, excellent timeliness

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DealerRater Mar 10, 2023

Awesome service The staff was efficient and made recommendations for my car services. I think getting the service package deal is the best route because it ensures that you maintenance is completed in a timely manner and paid for upfront

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Google Mar 10, 2023

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DealerRater Mar 10, 2023

Sierra Toyota and Gilbert did an amazing job. I flew in from Vegas and needed the process to be hassle free… Gilbert made sure that the deal went smooth and I was on my way.

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DealerRater Mar 8, 2023

This dealership is 10 stars on a scale of 5!!! Our experience began with Jeff Bennett, a Sales and Leasing Consultant. He was extremely knowledgeable, very customer friendly, and simply a great working partner. In an extremely difficult hybrid market, Jeff and Ross Leffelman, General Sales Manager, sourced precisely the Toyota Highlander we wanted and had it delivered in the shortest possible time. Julie Ramirez finished our purchase in finance and like Jeff and Ross, she was extremely professional, customer friendly, and responsive to any questions we asked of her. In summary, an amazing team that are indeed top drawer representatives.the ...

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DealerRater Mar 8, 2023

Very happy with this dealership. I got what I wanted with no hassle. Gilbert was so nice and helpful. I highly recommend !

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Google Mar 8, 2023

Great job replacing the rear struts.

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DealerRater Mar 7, 2023

Everyone was welcoming and friendly from Jeff B. Our salesman to Julie , the money lady!

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DealerRater Mar 7, 2023

Quick, excellent service. Awesome friendly staff, Mayra was a huge help walking through the buying process! Thanks again Sierra Toyota for everything!

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Google Mar 7, 2023

Fast order almost next day. Squeezed me in to to get my Taco hulk in to repair and replace some minor repairs.

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Google Mar 7, 2023

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Google Mar 6, 2023

Ordered our car there in November and received delivery in February. The salesman was very helpful and seemed to be looking out for us. Would recommend going there over any place in Tucson

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DealerRater Mar 6, 2023

My wife and I were very pleased with the attention and service we received on our recent visit to the dealership

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DealerRater Mar 6, 2023

Great service, fast, knowledgeable, all at a great price! Thank you so much for your help!

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DealerRater Mar 6, 2023

This was the first time here at this particular dealership. They were very quick and efficient and very courteous and great customer service. As long as I’m living in this area I will continue to take it to them.

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Google Mar 5, 2023

Service was done quickly and professionally.

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DealerRater Mar 4, 2023

Thank you Ry'n for the smooth and quick transaction to get our vehicle. Pricing was very reasonable and we are super happy with our choice and the service at Sierra Toyota. 10/10!!!!!

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DealerRater Mar 4, 2023

Mayra Lopes es una excelente vendedora. Excelente persona amable me ayudó muchísimo con mi compra

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Google Mar 4, 2023

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DealerRater Mar 4, 2023

Always very professional and proficient. The service department is very friendly. Melanie is such an example with very courteous service and a very warm smile. Melanie represents the service department’s professionalism.

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DealerRater Mar 3, 2023

This was my 3rd purchase from Sierra Toyota! The entire staff was very attentive and I got great service. Straight-forward pricing- no ridiculous add Ins (like some other dealers). Mayra and Gilbert were terrific - even on very cold days! Thank you all!

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DealerRater Mar 3, 2023

Sierra Toyota was able to repair my car after another garage proved incompetent. I'm grateful for their skill and ability to diagnose and fix the problem with our brakes!

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DealerRater Mar 3, 2023

Best car buying experience ever! Marvin is very professional but personable. Finance lady is so nice! Car is a gem.

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Google Mar 3, 2023

They replaced the seals on the transfer case of my 2021 Tacoma. Excellent service!

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DealerRater Mar 2, 2023

Sierra Toyota staff were friendly, helpful and got our RAV 4 checked out and oil changed within about 30 minutes. Great service in Sierra Vista!

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DealerRater Mar 2, 2023

It is a pleasure to do business with Sierra Toyota. I have been a customer for years, and will continue to be. Everyone is so friendly and helpful!

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DealerRater Mar 2, 2023

They made the buying experience feel much easier. They were honest about every single charge I was made, no markup, no unnecessary details.

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Google Mar 2, 2023

Great service and no hassles or pressure.

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Google Mar 2, 2023

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Google Mar 2, 2023

Amazing customer service. I love everyone over at Sierra Toyota!

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DealerRater Mar 1, 2023

Excellent service. Gave me time to make a decision, without pressure. Very personable and understanding

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Google Feb 28, 2023

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Google Feb 28, 2023

Replaced car battery that was still under warranty. Quick & friendly service

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Google Feb 28, 2023

Service was thorough and they were able to resolve all the issues they discovered on the same day. I was at the dealership for 4 hours, though, and there is no courtesy vehicle.

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DealerRater Feb 27, 2023

Gilbert, thank you so much for the excellent customer service provided! So happy with the purchase!

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DealerRater Feb 27, 2023

Melanie the svc advisor is phenomenal! her attention to detail sets her apart as an asset and valuable member of the svc department. she pointed out areas of concern that others have not. schedule with Melanie, she will take excellent care of you!

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DealerRater Feb 26, 2023

Lynn was very personable and friendly. He answered all my questions. I will be recommending him and Sierra Toyota to anybody I know looking to buy a vehicle! Thank you Lynn, for the best experience I've had buying a car !!

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DealerRater Feb 26, 2023

Although I'm from Sierra Vista, this was my first service experience. It was perfect for me: Adviser Mark accommodated us quickly and my service request was completed. For a while I thought that I was in Tucson for service, but I was in my hometown experiencing a Tucson-like Toyota service experience. Thank you Toyota (Sierra Vista) for keeping up with the main standards of the Toyota brand and service. Now, I don't have to drive far, you're here, and thank you. Jude and Jude.

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DealerRater Feb 26, 2023

Infinitely more trustworthy than the Lawley dealerships . Don't lose that for low scale profit.

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Google Feb 26, 2023

Very nice and fast. Always enjoyable to go to Sierra Toyota.

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DealerRater Feb 25, 2023

Marvin Morris came out to my car and paired my new cell phone to the Bluetooth on my Toyota Avalon. As always, Marvin is very helpful and very friendly, He's my favorite person at this dealership.

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Google Feb 25, 2023

Very god

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Google Feb 25, 2023

We moved to Sierra Vista in the fall of 2018 with our 2012 Camry Hybrid and 2014 Sienna. Sierra Toyota's service department has done a great job ever since of helping us to keep them running well and safely. Austin and the team are top-notch.

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DealerRater Feb 24, 2023

Friendly, easy going and easy to purchase a vehicle. would use them again.in the near future.

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DealerRater Feb 24, 2023

My experience with the service department at Sierra Toyota was great. The service wait was not long & I liked that they will text you when your car is ready. Great job.

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DealerRater Feb 24, 2023

Dealership was easy to work with, quick and easy. Jeff our salesman was great. Great service.

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Google Feb 24, 2023

Fast and excellent service in the service dept! Melanie is so friendly and always makes sure our cars are properly taken care of. We trust that our Toyotas are being well cared for.

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Google Feb 24, 2023

Great Service

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DealerRater Feb 22, 2023

They were amazing and professional. They were knowledgeable and very helpful with the purchase of my first truck

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DealerRater Feb 22, 2023

I received very good service and fast service. Everyone was very courteous and helpful. I would refer anyone to Toyota!!!!!!

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DealerRater Feb 21, 2023

Very professional. They had the vehicle ready for me to look at when I got there and made everything easy for me.

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Google Feb 20, 2023

Everyone was very pleasant and service was completed in time plan stated.

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DealerRater Feb 20, 2023

Friendly staff Maria Lopez & Jeff Bennett helpful in getting me approved thank you both for making it happen

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DealerRater Feb 20, 2023

I was treated like family, and wasn't talked into anything I didn't want to buy. I'm so happy with my truck!!!!

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DealerRater Feb 20, 2023

Jeff Bennett was amazing, kept us updated and was very friendly and efficient. Thank you for helping us purchase the perfect car for our daughter.

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DealerRater Feb 19, 2023

Friendly and relaxed. No high pressure upselling. Was in and out quickly. pricing was straight forward .would go back again.

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DealerRater Feb 19, 2023

Jarred and his staff in the Service Dept worked hard for two days straight to get my Camry TRD back into working order. Thanks for all your hard work!!!

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DealerRater Feb 19, 2023

I love you guys. I have never seen a dealership be so willing to work with us. Our daughter was having a meltdown about us buying a manual transmission. We called back a couple hours later and asked about canceling g this deal and getting something else they had. Gods timing was perfect. They had not finished submitting the paper work and we were able to get her a different car. We never felt like we were a problem for them. Lynn was absolutely awesome about helping us and referring to our daughter as precious cargo. This was her first ...

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DealerRater Feb 19, 2023

This is the second time we’ve worked with Sierra Toyota and the experience was great! Lynn took great care of us.

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Google Feb 19, 2023

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DealerRater Feb 19, 2023

Service was great. Thanks . A very clean place with a nice lounge to wait with free coffee.

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DealerRater Feb 18, 2023

Welcoming, courteous and helpful. Answered all questions and helpful. Not pushy not no it all Enjoyable to converse with.

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Google Feb 17, 2023

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DealerRater Feb 17, 2023

I can highly recommend this dealership. It was great working with Jeff Bennett on the purchase of my new Corolla. I very much appreciate his honest, no nonsense style of salesmanship.

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Google Feb 16, 2023

I highly recommend this dealership. It was great working with Jeff Bennett on the purchase of my new Corolla. I very much appreciate his honest, no nonsense style of salesmanship

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DealerRater Feb 16, 2023

The process was pretty quick and easy. They made the car buying experience feel smooth.

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DealerRater Feb 16, 2023

Very helpful people and very good warranty and price on everything self personal gorgeous and amable

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Google Feb 16, 2023

Quick, competent and great to work with.

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Google Feb 16, 2023

Very friendly and fast

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Google Feb 15, 2023


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